SUMMARY OF QUALIFICATIONS:Computer Literacy Advanced knowledge of Microsoft Word, Microsoft Excel (very advanced), XHTML, and CSS, including teaching others these technologies.  Working knowledge of Microsoft Outlook, Microsoft Access, Microsoft PowerPoint, JavaScript, Adobe Photoshop, Adobe Photoshop Elements, Lotus Notes, KRONOS, Oracle, SAP, and Visual databases. Familiar with customer account databases.  Previous exposure to PHP, Java, Adobe Illustrator, Macromedia Flash, Macromedia Director, and C++ Ability to learn new systems and skills with short learning curveOffice Skills General office skills (fax, copy, etc.) Maintaining Excel workbooks including but not limited to use of PivotTables, charts, linking workbooks, and creating more data efficient workbooks Data entry and auditing data entered Researching data to be entered Researching Excel skills online to better utilize the software Alphanumeric Data Entry: 10,000+ KPH Typing speed: 70-80 WPM Freight invoice experience Departments worked in: HR, planning & inventory control, customer serviceCustomer Service/Sales Prior experience in retail and call center environments Product demonstrations, opening new credit accounts, specializing in a department, sizing customers for clothing, managing customer accounts in a call center environment Cashier duties: online orders, personal checks, traveler’s checks, credit and debit cards, cash Exceptional phone skills Exposure to reception Exposure to direct salesWriting Bachelor’s degree in writing with a focus on creative writing Classes of interest include Introduction to the Essay, Persuasive Argument, Poetics, Humor Writing Exposure to writing procedures for office use