I specialize in helping my clients realize better business outcomes through business technology assessments that diagnose and identify business performance issues or concerns. I can assist companies to drive results and increase business performance in these areas:• Customized information management services that will revolutionize enterprise content management, collaboration, workflow, case management, and security and records retention policies• Automation of manual outdated business processes• Eliminate IT infrastructure vulnerability• Supplemental IT consulting and support on key technology projects: freeing up valuable resources so they can focus on core business objectives • Expedite and secure input and output of daily data• Develop & align new market penetration strategies that drive revenue growth• Fleet management of networked and local print devices to help control their operating costs and improve operations• Lower monthly operating costs across all departments

• Responsible for driving growth in Government specializing in PA, MO, IA, and MS market maintaining over 2000 active accounts. • Build and maintain an active pipeline of qualified leads in the State & Local Government matrixes through Salesforce.com • Maximize sales revenue selling Pitney Bowes (SAAS) software solutions • Consultative sales to find business solutions to meet client’s needs, Close transactional orders and generate new business leads. • Promoted to the role of senior manager after six months • Awarded Top Solutions Sales two years in a row. • Establish long-term relationships with prospects and customers to maximize future revenue opportunities • Acted as a peer mentor for 3 employees • 2016 130% of Goal. Bring in over 1 Million dollars; 2017 130% of Goal. Bring is over 1 Million dollars; 2018 120% of Goal. Bring in over 2 Million dollars

• Worked in a Agency environment assisting both new and existing customers in servicing current policies and selling new policies •Processing all renewal and endorsement paperwork •Managed exceeding metrics in service and sales goals while furthering my education and cross functionality•Made cold calls to bring in new business

• Handled day to day customer service issues for 1,000+ Subway Restaurants Insurance needs in a region of states and the sales for new Subways in my region • Processed all renewal and endorsement paperwork as well as claims handling • Worked with several insurance companies with full use of proper underwriting, state regulations and customer care. • Maintained my own sales territory growth of 110% while furthering my education • Presidents club winner 2015.

• Responsible for driving over 1 million dollars in sales, • Licensed in 16 states, maintaining high sales goals selling Whole Life, Critical Illness and Disability Insurance with full use of proper underwriting, state regulations and customer care • Was 6th out of over 200 agents in sales my first year selling over 500,000 in yearly premium. Achieved “Pro” status for 5 years • Was awards Agent of the Month 6 times as well as receiving several awards for highest closing ratio, most sales and selling over $10,000 in annual premium in one day. • Fostered strong relationships with different trade associations to drive attendance growth • Numerous commendations for customer service

•Licensed in 46 states for property and casualty insurance •Full use of proper underwriting, state regulations and customer care •Worked in a Call Center Environment assisting both Customers and Local agents in servicing home and Auto Policies •Maintained high sales goals from selling Home, Auto, Umbrella, Recreational Vehicles, and Watercrafts •Facilitated numerous training courses to cross training existing employees into other lines of business •New employee training in service and sales for both home and auto as well as developed several training materials to help assist with further education •Spearheaded several major projects that rolled out new products to the company and assisted in training of their uses •Managed exceeding metrics in service and sales goals while furthering my education and cross functionality. •Received several awards for Customer Satisfaction

• Hired and trained five employees who remained some of the top sellers in the company • Responsible for general upkeep and maintenance of the store, including scheduling, filing, inventory control, coordination of weekly meetings while continuing my education on product knowledge and best sales practices • Raised store from an annual 600,000 from the previous year to over 1 million