Jesse Perrin Email and Phone Number

- Direct the day-to-day logistical operations for a line company of 170+ employees.-Manage distribution, maintenance, supply, and transportation of all company operations.-Develop operational concepts and strategic planning to maximize efficiency and productivity.- Account for more than $2.5 millions in equipment.- Prepared daily and weekly reports on current operations, and recommended actions to the Company Commander- Managed human resources department, elavuations, disiplinary actions, and legal inquiries.

- Supervise tactical and technical fire direction within the battalion. Based on guidance from the battalion commander.- Supervise the FDC- Develop and supervise input of appropriate parameters into the AFATDS, coordination of these parameters with maneuver battalion fires cells and the BCT fires cell, reinforcing, reinforced FA units, and FAB HQ, as necessary.- Analyze requested targets for attack by FA. Consider ROE, desired effects, method of fire, and types of ammunition needed.- Verify dissemination of fire orders, schedules of fire, and schedules of targets to subordinate and supporting unit FDCs, fires cells, and the supported higher HQ fires cells.

● Expertise ITIL process in incident management, problem management, and data management● Researched current ITIL standards and architecture integration processes.● Oversees all Networking Infrastructure for entire unit.● Advises on all matters concerning communications operations, network management, data integrity management, and IT Security. ● Provide incident reports on network related issue that defines the root causes, troubleshooting methods, and resolutions. ● Perform data audits to ensure data integrity.● Investigate, research and diagnosis incidents on user workstations and networks.● Handle technical troubleshooting within an enterprise environment, working with the Joint Communications team (J6) to find methods to insure data security of soldiers and civilians personally identifiable information (PII).● Performed server administration duties that focused on the security of day to day operations.● Interact with all levels of IT assets, clients and leadership

Orchestrate formulation and execution of comprehensive IT policies, including devising robust incident response strategy. Spearhead setup and management of Microsoft Azure and Office 365 infrastructures for newly established surgical center, ensuring adherence to HIPAA regulations through blend of on-premises and cloud-based solutions. Engineer configuration of Meraki routers and firewalls, integrating advanced IDS/IPS features to bolster network defense.● Directed oversight of computer hardware and software assets valued at $7.5M spread across six campuses.● Executed rollout of secure IT framework for six campuses, consistently upholding HIPAA compliance throughout network.● Led diverse team of seven IT specialists, tasked with ensuring seamless performance and continual availability of organization’s tech infrastructure.● Managed strategic deployment of over 300 software updates organization-wide, aligning with up-to-date security protocols and maintaining strict compliance standards.● Reconfigured network IDS/IPS devices, resulting in reduction of attempted cyber-attacks by nearly 33%.● Constructed robust network infrastructure for surgical center, featuring over 50 on-premises devices and cloud solutions, completed four days ahead of schedule.

● Research and draft reports on machine learning and compile ideas on how to implement findings into a network security system. ● Assisted in root cause analysis, investigating any data errors or anomalies and assisted in the implementation of solutions to correct data problems.● Use DevOps techniques to actively manage, improve, and monitor Neural Network Infrastructure, including Backups, Patches, and Scaling.● Performed troubleshooting solutions through Remote Desktop sessions● Troubleshoot and document issues with programs and research resolutions. ● Ensure data integrity with data that is being used a processed in the Neural Networks

● Assisted clients with diagnosis of software and hardware issues and concerns.● Handled support calls, emails, and chats● Escalated tickets to senior engineers when needed, monitored and followed up on tickets in a timely manner.● Performed troubleshooting solutions through remote desktop sessions.● Managed Active Directory for all hosted Domains. Configured and installed Domain Controller, Mail, and File Servers for hosted clients● Focus on improving process and IT services and providing a high level of customer service● Responsible for testing and integration of network assessment and penetration tools. Maintain the data integrity and security of all IT hardware and software.● Managed access control of client’s employees access controls and profiles.

I worked as an IT Specialist, whenever a customer came in with a problem with a computer, printer, or router I was the one that they went. I would frequently be tasked with virus removal and setting up small home networks.