Jesse P.

Jesse P. Email and Phone Number

Software Support and Training Specialist @ Blueprint Solutions LLC
eden prairie, minnesota, united states
Jesse P.'s Location
Greater Minneapolis-St. Paul Area, United States
Jesse P.'s Contact Details

Jesse P. personal email

n/a
About Jesse P.

Technology Support Pro with a demonstrated history of working in the computer software industry. Professional problem-solver and joy-creator.

Jesse P.'s Current Company Details
Blueprint Solutions LLC

Blueprint Solutions Llc

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Software Support and Training Specialist
eden prairie, minnesota, united states
Website:
blueprintsolutions.us
Employees:
20
Jesse P. Work Experience Details
  • Blueprint Solutions Llc
    Software Support And Training Specialist
    Blueprint Solutions Llc Feb 2023 - Present
    Eden Prairie, Minnesota, United States
    View
  • Ally
    Online Banking Consultant
    Ally Nov 2021 - Jul 2022
    Shoreview, Minnesota, United States
    -High volume remote technical support and service to Ally Bank consumer banking customers-Use of Salesforce, in-house tools, and 3rd party software to maintain and update customer profiles, troubleshoot issues, and educate customers on use of website and mobile app.
    View
  • Freelance
    Audio Production Specialist
    Freelance May 2018 - Oct 2021
    Chicago, Il / Brooklyn, Ny / Remote
    -Audio engineering: recording, editing, production, and mixing in Pro Tools and Ableton Live-Music technology consulting-Live sound reinforcement and live performance consulting
  • Partstrader Llc
    Software Support Specialist
    Partstrader Llc Apr 2016 - May 2018
    Chicago, Il
    -High volume end user support via phone/email, documentation in CRM-Queue coordination; monitoring of incoming support volume and delegation of team duties-Management of support ticket queues in Microsoft Dynamics CRM-Provision of support team metrics to leadership; design/editing of spreadsheets and graphs-Updating of processes and procedures in queue coordination documentation-Team meeting coordination: scheduled speakers and produced PowerPoint presentations
    View
  • Volusion, Llc
    Software Support Specialist
    Volusion, Llc Jan 2012 - Jan 2013
    Austin, Tx
    -High volume international end user support via phone/chat/email; documentation in CRM-Advised customers on platform services : web hosting, custom design, SEO
    View
  • Urban Ventures
    It Support Intern
    Urban Ventures Sep 2010 - Aug 2011
    Minneapolis, Mn
    -End user support in person and via phone, email-Active Directory administration; group/user management and other basic support-Imaging and Windows OS setup on student & staff desktops and laptops-Hardware inventory documentation : computers, peripherals, audio-visual equipment-Routine preventative maintenance and documentation of audio-visual equipment
    View

Jesse P. Education Details

Frequently Asked Questions about Jesse P.

What company does Jesse P. work for?

Jesse P. works for Blueprint Solutions Llc

What is Jesse P.'s role at the current company?

Jesse P.'s current role is Software Support and Training Specialist.

What is Jesse P.'s email address?

Jesse P.'s email address is je****@****lly.com

What schools did Jesse P. attend?

Jesse P. attended Chippewa Valley Technical College, Ipr - College Of Creative Arts, University Of Wisconsin-River Falls.

Who are Jesse P.'s colleagues?

Jesse P.'s colleagues are Cal Capra, Wyatt Lewis, Alex Fifer, Rachelle Scott, Ben Magner, Michael Mejia, Nathanael Smith.

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