Prevent the loss of company property while maintaining a safe business environment. Support store’s efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the AP/LP Detective detects and apprehends shoplifters and dishonest employees. Performs other duties as assigned.

- Responsible for planning, scheduling, performing, directing, and evaluating the repair and servicing of equipment. They have significant control of maintenance equipment and are in frequent contact with company employees that use this equipment.

- Ensures customer care and selling are #1 priority. Practices operation invitation and positive customer interaction by smiling and greeting every customer that comes within working area. Interacts with customers to determine and meet customer needs, provide assistance and support and ensure a positive shopping experience. Understands the store layout, services and locations of merchandise Tours area of responsibility and prioritizes jobs as needed. Effectively demonstrates “Take customer to the merchandise” policy and assists customers as needed. Detects and responds to external theft incidents. Effective in detecting theft potential through external sources. Effective in monitoring internal incidents and reporting to Loss Prevention Lead/Manager and Store Manager. Monitors areas of visible shrink and assists in correcting deficiencies. Assists in reporting and following up on customer accidents and assists to maintain a safe, clean store. Assists in training store associates on proper safety procedures and equipment, loss prevention and shrink control measures/procedures. Completes required inventories and audits at the request of the Store Manager and Loss Prevention Lead/Manager. Works with Loss Prevention Lead/Manager utilizing loss prevention physical monitoring equipment. Utilizes the Loss Prevention Information System and its reports. Maintains a professional appearance and demonstrates a high level of confidentiality on internal integrity opportunities. Accounts for and ships all outbound merchandise, including Genco/Vendor returns accurately and in accordance to Company policy. Ensures all claims are processed and up to date on outbound merchandise deliveries. Performs other duties as assigned.