- Manage Linux/Windows/MacOS for Small and Midsized businesses (SMBs)- Create and Maintain Wordpress installations for SMBs- Provide Search Engine Optimizations for SMBs- Develop custom software solutions via Python, Ruby, Bash, NodeJS, PHP, CSS/HTML, and more- Provide training around "A.I" technology to educate clients on how they can deliver value faster to their customers- Develop testing plans and automation to achieve higher quality delivery- Develop workflows that focus on the Native Productivity framework as a way to increase to increase productivity within existing workflows.

- Develop internal tooling and frameworks using an array of languages (Bash, Python, NodeJS, Perl, Ruby, and Golang.)- Develop training materials and lead training classes to expedite developer adoption of container development with Kubernetes for Public Cloud Migration.- Author & maintainer for an internal diagnostic tool used to validate machine configuration. Enabling developers to solve their own problems without distracting the flow state of fellow team members. This also allowed delivering a new application to QA within a couple hours.- Co-Author & maintainer of Continuous Integration and Continuous Delivery Pipelines configuration, automation logic, and administration for TeamCity and Jenkins.- Collaborated on a weekly internal newsletter to keep internal development teams connected to internal projects within the company and external industry news.

- A representative on the Ruby Automation governance board. Its mission is to enhance cross-team communication and alignment, the development of standards, and sharing of best practices and industry/tooling specific news.- Author of a boilerplate project created to standardize test project configuration and structure as well as useful machine configurations.- Author of the Marketing Cloud User Interface (UI) gem which provided global and applications specific helpers to all software engineers across the Marketing Cloud.- Utilized Ruby (with Cucumber) to develop tests against the global elements within the Marketing Cloud product.

- Perform discoveries of current product subscriptions and platforms to ensure that customers are using them effectively and efficiently- Provide user training and recommendations on using popular software and operating systems (Git, Selenium 2, Linux, Microsoft Windows, WordPress/Drupal and more...)- Automate any identifiable daily tasks to increase bandwidth for customer resources- Streamline current work flows via software recommendations or platform changes- WordPress / Drupal Deployment, Back-Up and Administration - SEO / Ad-Sense consulting

- Create and Maintain system administration automation utilizing Ruby and Shell Scripting- Advised Quality Assurance team on Selenium 2 (Web-Driver) Web Automation usage for regression testing.- Performed configuration changes, updates and installation of Red Hat Enterprise Linux (Version 5 & 6) and Windows Server environments.- Co-Configure and Co-Administer Apache and jBoss web environments and deployments.- Tealeaf administrator and Analyst who specialized in event creation and reporting.- Splunk administrator and educate all users across the e-commerce operations / development on Splunk best practices and advanced querying.- Selenium 2 (Web-Driver) Automated Web Testing- Utilize Git for automation repository to share with rest of operations / Quality Assurance team.- Able to adapt in Agile work environments and provide high level of technical problem solving.- Administrator of Akamai Technologies solutions and implementation to bring a faster and safer experience for our customers.

- Creating test cases off of functional specifications provided by the business.- Develop test plans to present to the team and provide scheduling.- Test to ensure accessibility standards- Performing Unit, Acceptance and Regression test between E-Commerce Platforms to back-end systems.- Test automation with Selenium 2 (Ruby)- System Admin / Event Creator for Tealeaf implementation. Create events to capture and understand the severity of bugs based on real user data and work with Tealeaf support to fix issues with the software.- Collaborate with Development / Marketing to accurately develop a test plan around new functionality.- Provide UX/UI feedback to Usability expert- Use analytic skills to locate conversion issues and provide solutions for a better user experience.

Create builds utilizing Git and Apache Ant. Linux and Microsoft Windows System Administration. Build and Release:- Utilized Git to bring in branches for build (Apache Ant)- Red Hat 5 Enterprise Linux Administration- Windows Server 2000/2003 System Administration- Tealeaf AdministrationQuality Assurance- Follow test cases provided by UI Lead and/or Business Team- Diagnose / Document site malfunctions and exploits- Perform regression tests within Bugzilla for Project Work- Work with Business Analysts to retrieve data from databases for End-To-End testing

Created and managed solutions for items that were incorrectly shipped. Utilized UPS WorldShip to distribute return labels. QA for company website.