Jesse Rogel Email & Phone Number

Us

At ZipRecruiter, we're committed to helping people find great jobs, and helping employers build great companies. We strive to provide a safe environment for our job seeker and employer community. My focus at ZipRrecriter includes operational efficiency, develop and expand our customer safety roadmap and products while proactively mediating risk. • Develop and manage a team of 12 Trust and Safety agents focused on providing a safe platform for our customers by upholding ZipRecruiter’s Terms of Use, fraud detection and proactive risk mediation. • Ensure team operational efficiency in alignment with ZipRecruiter’s KPI’s. • Monitor ongoing risk trends to ensure new product safety measures are implemented.• Develop safety-related user content, processes and policy. • Primary contact to government agencies and external legal counsels. • Responsible for ZipRecruiter’s charge back dispute process. • Lead cross functional safety-related matters with various teams such as legal, sales, product, engineering, data analytics, marketing, and others.

Us

• Handled all customer safety-related escalations and addressed per company policy.• Collected requested information for subpoenas, government requests, media, etc. • Responsible for new e-commerce subscription verification process.

Us

• Identified and addressed a variety of customers general inquires regarding ZipRecruiter’s services and products and provided technical support via telephone, chat and email.

Office manager and Legal assistant at a law firm specializing in personal injury, bad faith insurance and employment law. Responsible for all day-to-day management and responding to executive needs such as but not limited to: *Liaison between attorneys, potential clients, vendors, healthcare providers, insurance carriers, law firms and government agencies; *Case manger responsible for drafting and completing pre-litigation documents and correspondence such as issuing demands and negotiating settlements for 100-150 active cases;*Completing expense reports and accounts payable, audits, purchase orders, routing all forms of correspondence, maintaining attorney and client calendars, coordinating travel arrangements for all parties and organizing as well as maintaining paper files and the electronic database;*Hiring, training and supervision of 2-3 support staff members. Special projects: new product development. Mr. Fleitman launched a new diabetic supplement into the market in 2012. I assisted him with the creation of the corporation, certain aspects of marketing such as website and product design, contracting third party vendors, shipping logistics, etc.