Jesse Smith Email & Phone Number

With over 17 years of experience in the plumbing industry, I am a passionate and driven sales leader who thrives on delivering exceptional results and customer satisfaction. As the General Manager of Sales at HomeFirst Services Australia, I oversee the sales operations and strategy for the leading plumbing, electrical, and HVAC company in the country, managing a team of over 100 sales professionals across multiple regions. I am responsible for driving revenue growth, market penetration, customer retention, and brand awareness, as well as developing and maintaining strong relationships with key stakeholders, partners, and suppliers. I have successfully led and executed several large-scale projects and contracts, such as the $50 million renovation of the Adelaide Convention Centre, the $40 million installation of the solar panels and battery systems for the Melville City Council, and the $30 million upgrade of the plumbing and electrical systems for the Royal Perth Hospital. I have also implemented several innovative and effective initiatives to improve sales performance, such as introducing a new CRM system, launching a loyalty program, and creating a sales coaching and mentoring program. I have a strong track record of exceeding sales targets, achieving customer loyalty, and leading high-performing teams. I have also earned multiple certifications from prestigious institutions, such as Columbia Business School and UC Berkeley Executive Education, in strategic growth, change readiness, and agility, which have enhanced my skills and knowledge in managing complex and dynamic business environments. I am passionate about the plumbing industry and its potential to improve the lives of people and the environment. I am committed to advancing the industry standards, practices, and innovations, as well as supporting the professional development and wellbeing of my team and colleagues. I am looking for an opportunity to join a forward-thinking and socially responsible organization that shares my vision and values, and where I can leverage my expertise and experience to make a positive and lasting impact.

Listed skills include Negotiation, New Business Development, Account Management, Customer Service, and 14 others.

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  Salesian College

  Vce