With the acquisition of Alliance Residential I have been able to use my skills and experience to further my career with Greystar. In my current role I work with a dedicated support team to oversee and positively impact any policies and procedures that effect our onsite teams. Through project management and collaborative brainstorming techniques we have the unique opportunity to improve the experience of our team members, make their jobs more efficient, and better the company as a whole.

In this new role, I will be using my recently obtained Lean Six Sigma Green Belt certification along with the many skills I have gained in previous positions to help Alliance streamline communication and increase transparency on major company initiatives that impact both our corporate support departments and operations teams. My policy background and the great relationships that I have build with our corporate support teams over the last 9 nears at our corporate office, along with my operations connections and experience, all lend themselves to my ultimate goal of consistently working towards positive ways to implement change and make processes more efficient for our teams.

This role extended my over site of company policy from the Director of Policy & Process Improvement position as well as utilizing the skills I obtained in the Director of Strategic Initiatives role. I managed all things policy related and focused on streamlining large initiative roll outs that impacted multiple departments.

Working directly with the COO and Executive Team, I am the liaison between all of the corporate departments focusing on breaking down boundaries and improving communications within the company in an effort to help move company wide initiatives across the finish line in an efficient and timely manner. My 10+ years of experience with Alliance gives me a full understanding of how things are going to impact the company from all directions and allows me to thoughtfully make decisions that will be in the best interest of the company and our Associates. On a daily basis I am able to influence a positive change, which is very rewarding.

As the voice of the Alliance Playbooks (organizational policies and standard operating procedures), I was responsible for advising the executive team on new initiatives and the impact they had on onsite associates, as well as bringing a global perspective to all company initiatives.

As a Senior Business Manager of one of the largest apartment communities in the Phoenix area, I successfully managed two multi-million dollar assets for Alliance, while effectively increasing income and reducing expenses during the recession. I also was noted for having one of the highest resident retentions in the region by focusing on having well-trained and customer focused associates.

I managed one of Alliance's premier apartment communities during a multi-million dollar renovation. One of my proudest accomplishments during this time is the fact that several of my Associates were promoted to higher positions within the company due to my focus on training, excellence and high performance.

During a renovation took the community from 85% to 97% physically occupied, while maintaining high rents and minimal concessions.

Transitioned this community into Alliance and started the renovations.

In just a few months, I was able to transition from a Sales Manager to Assistant Manager, as well as learn an entirely new property management software (MRI > Yardi).

Started with Alliance with no property management experience, and within 5 months was promoted from Sales Associate, to Sales Manager, to Assistant Manager. I excelled in property management and quickly learned the organization.

Starbucks was an amazing company to work for, they truly do demonstrate in their actions that their employees are their first priority. I also learned to love Starbucks as my "Third Place"... to this day I spend a lot of time at home and at work, but when I want to just go read a book and enjoy the ambiance of a coffee house, I go to the nearest Starbucks. I started at Starbucks as a Barista, moving up to Lead Supervisor and then Assistant Store Manager. I earned the distinctive titles of Retail Specialist, Coffee Master, Equipment Maintenance Specialist, and Learning Coach. Due to my experience, I was also often called upon to assist opening new stores, training new employees, and conducting customer seminars.

Maintained the recreational areas of the resort, to included the pool (largest recreational resort pool in Arizona), spas, sports courts, fitness area, etc. I coordinated pool and rental equipment, as well as guest services and sales.