Jesse Stevens Email & Phone Number

Virginia, United States

Glen Allen, Va, Us

- Perform system analyses on software programs, applications, and web services.- Determine system efficiency and functionality by liaising with internal departments and resources.-Work with business to develop soft and hard application requirements, testing strategies, and defect reporting.-Develope implementation plans for core business and IT teams.-Efficiently integrate new systems, programs, and applications with business operations and services.-Analyze and improve the performance of web-based customer portals and support services.-Ensure end-user proficiency with new systems, programs, and applications across departments.-Monitor product licenses and ensure compliance with IT industry regulations.-Ensure that computer hardware remains compatible with system enhancements and updates.-Promote system efficiency and security by integrating performance metrics and encryption.-Ensure CIA of datasystems and enterprise applications.-Develope, test, and implement scripts for use with automation capabilities on various IT systems.

Bethesda, Md, Us

- Develop tools for automation of database, file management, and routine administrative tasks, utilizing bash and kornshell scripting languages.- Manage a distributed network of accounts over a Windows and Unix OS environment, utilizing tools such as DSCC and command-line programs.- Maintain a linked Solaris Oracle Database using SqlDev, shell scripts, and Structured Query Language (SQL) commands.

Falls Church, Virginia, Us

- Manage Windows 10 & Solaris Unix systems- Manage Oracle Database using Oracle SQL- LDAP and local Solaris accounts management- Monitor crons and logs- Create shell scripts (Bash/Kornshell)- Troubleshoot servers, workstations, and Getac toughbooks- Deploy entire maintenance systems, to include deployable servers, CONUS/OCONUS- Troubleshoot network problems over taclane, direct ports, and HP/Cisco switches

Us

- Write use cases- Reverse-engineer applications for modernization- Test use cases in dev environments- Document creation/modification to software via SDDs, SRSs, IDDs, etc- Develop software requirements- Brief senior leadership- Develop reports using Excel and Microsoft Access- Coordinate with development team and customer for software deployments- Document tickets using ServiceNow- Utilize SDLC tools such as HP ALM and Azure DevOps to track application development

Newport News, Virginia, Us

- Troubleshoot Windows 7, Windows 10, Android, iOS, and Mac OS operating systems- Repair hardware failures to Windows laptops, desktops, and Macbooks,- Document trouble tickets in HP Service Manager- Troubleshoot network issues to involve DNS, IP, netmask, and proxy settings- Use tools such as RDP, SSH, and Telnet to remotely configure and troubleshoot laptops, workstations, and printers- Configure Unix print servers- Troubleshoot dot matrix printers- Deploy software to enterprise via SCCM- Manage/create accounts via Active Directory and Exchange Server- Deploy Symantec Anti-Virus tools- Deploy and configure bitlocker on Windows 10 devices- Track trends via Splunk- Manage VM sessions via vSphere

- Setup and maintain network resources to include: routers, firewalls and switches- Troubleshoot various Windows OS and applications, including: Windows 7, 8.1 & 10, Microsoft Office Suite (Word, PowerPoint, Excel, Publisher, Access), Adobe Creative Cloud Suite (Photoshop, Premiere Pro, After Effects, Dreamweaver, Muse), and various A/V and Production Lighting-based software- Troubleshoot various Apple products, including iPhones, iPads, Macbooks, and Mac OS- Maintain devices across several different platforms including: printers, routers, laptops, tablets, smartphones, projectors, and lighting systems & interfaces- Train personnel on correct operational procedures for their given assignments, including bug testing and incident response protocols.- Create and maintain detailed documents for expenditures, procedures and protocols