Business Development Manager
CurrentResponsibilities:• Contributed to the agency's growth by acquiring new clients, expanding existing accounts, and developing strategic partnerships.• Updated the CRM with client details, client needs, and marketing strategies for account managers to follow.• Conducted market research to identify trends, potential opportunities, and competitive dynamics within the eCommerce space.• Managed and nurtured relationships with key clients to ensure satisfaction and retention.• Encouraged a culture of innovation and forward-thinking within the Business Development team.• Tracked and reported on key performance indicators (KPIs) relating to business development activities and outcomes.Achievements:• Successfully maintained a 100% retention rate with onboarding clients, showing an ability to clearly communicate and establish trust in a long-term business partnerships.