Jesse Addison Iii Email & Phone Number

United States

• Utilize various computer systems (NCIC, NCJIS, J-LINK, NLETS, DMV, SCOPE, Aries, WVS < OnBase, Crime WEB), as well as other systems in order to retrieve information on criminal history, warrants, vehicles and communicate with other law enforcement and federal agencies.• Enter and retrieve data utilizing various systems to take missing person reports, damaged or stolen property and vehicles reports as well.• Verify needed and immediate information for officers in the field.• Verify scanned documents are entered into the system correctly, then doublecheck other’s work to ensure that there are no mistakes in the documents entered.• Type and enter data, and memorandums utilizing word processing programs and law enforcement computer systems.• Work closely with members of the of my department in order to clarify materials and information so that the most accurate and up-to-date information is being entered and disseminated.• Handle distraught members of the public in a professional and sympathetic manner, while getting all of the information necessary for a complete report for personnel that need to have a clear picture of all events. • Exemplify the Department values, both on and off duty.

United States

• Perform fingerprinting of incoming arrestees as part of the intake process.• Utilizing the Request Manager Application system (RMA) I access and reply to inmate requests• Respond to public and inmate inquires in a pleasant and professional manner.• Monitor and assist members of public in their use of information kiosk.• Operate and monitor a visiting system; check visitors' identity; create, update, and manage visitor user accounts; and conduct information searches.• Organize and maintain the property room, including storage; inventory, store, retrieve and return inmate property, as well as keeping it clean and neat; respond to various requests pertaining to inmate property; assist investigators with property seizure; document all property transactions and movements.• Answer phones to field questions from the public as well as in person inquiries.• Register the public in order to set up visitations with inmates.• Set up attorney visits with inmates as well as religious visits and classes for the inmates.• Monitor inmate visits in order to guarantee compliance from the inmates as well as the visitors.• Utilize computers, printers, copiers, multiline phone system, radio, and other equipment and computer systems to complete all tasks needed of me.

Las Vegas, Nevada, United States

• Utilize various computer systems in order to retrieve information on criminal history, warrant, and communicate with other law enforcement and federal agencies to confirm warrants.• Create and maintain word processing logs and forms; copy, fax and distribute paperwork to appropriate personnel; file documents and folders numerically and alphabetically.• Communicate with a variety of law enforcement personnel, via telephone, email, in person, and written correspondence.• Assist Department employees and the public with inquiries in person and by telephone, retrieve information and files; provide general information regarding Department policies, procedures, and regulations pertaining to the services and activities of the assigned unit.• Type and enter data, and memorandum utilizing word processing programs and law enforcement computer systems.• Receive, sort, and distribute incoming and outgoing mail.• Book inmates into custody; perform fingerprint scan of inmates to determine if prints are in the computer system utilizing a personal identification device; review and ensure booking paperwork is complete; verify booking code and bail amount; research existing charges for individuals who are brought to the jail with unknown charges; perform address verifications.• Ensure accuracy of court paperwork and inmate charges and update the Inmate Management System, based on information provided by the court.• Enter, clear and validate warrants maintained in the Nevada State Warrants (NCJIS) system.• Scan documents into imaging system; scan case information and send to District Attorney’s Office.

Las Vegas, Nevada, United States

• Compile information and data and maintain files relevant to detention support services for various statistical reports; prepare information and maintenance reports; file paperwork as needed.• Alert commissioned and supervisory personnel on security matters.• Respond to public and inmate inquires in a pleasant and professional manner.• Monitor and assist members of public in their use of information kiosk.• Operate and monitor a visiting system; check visitors' identity; create, update, and manage visitor user accounts; and conduct information searches.• Organize and maintain the property room, including storage; inventory, store, retrieve and return inmate property, as well as keeping it clean and neat; respond to various requests pertaining to inmate property; assist investigators with property seizure; document all property transactions and movements.• Research, investigate, and resolve concerns, grievances, and issues related to inmate property and funds.• Answer phones to field questions from the public as well as in person inquiries.• Register the public in order to set up visitations with inmates.• Set up attorney visits with inmates as well as religious visits and classes for the inmates.• Monitor inmate visits in order to guarantee compliance from the inmates as well as the visitors.• Generate and maintain weekly property inventory; maintain post logbooks process internal kites/grievances, perform computer checks on inmates and housing entries for movement officers; sign in and issue access badges, perform warrant checks.• Utilize computers, printers, copiers, multiline phone system, radio, and other equipment and computer systems to complete all tasks needed of me.• Work well with co-workers, Leads, and Supervisors to ensure that the mission is completed

North Las Vegas, Nevada, United States

• Provide a full range of intensive services assistance, employment, training, and job placement services to Veterans and customers, including job referrals, job development training, and intensive services for hard to place Veterans, eligible spouses of Veterans, and job seekers by providing labor market information and job planning techniques. Interview Veterans and job seekers to gather education, work, and job skills information to assist with development of resumes and cover letters. Provide training, labor market conditions and job opening information to job seekers.• Assess customer's job skills and aptitude to search for adequate employment. Identify barriers toemployment and assist customers with obtaining proper services. Search system database and internet sites for job openings; provide customer job listings and referrals for employment. Assist customers with computer use and software to develop resumes, email addresses, and proper job searching techniques.• Conduct or support Veteran job fairs and outreach activities to provide service to Veterans and spouses of Veterans with barriers to employment, explaining program requirements and regulations, Department of Veterans Affairs medical centers, Veteran centers, homeless shelters, and WIA Partners. Assist customers with researching federal statues, regulations and laws pertaining to VA benefits, providing contact information and location of VA and medical facilities for claims filing, obtaining medical records and replacement DD Form 214's. Conduct detailed and concise presentations to our non-veteran office staff as well as community partners in the merits, processes, and procedures of our department.• Provide case management and intensive services to Veterans and dependents to determine financial, employment and VA benefits needs, knowledge of job market and VA medical and health care systems to provide Veterans recommendations.

Las Vegas, Nevada, United States

• Provide a multitude of customer services to new and incumbent Nevada residents to include processing of vehicle licenses, operator’s licenses, business occupational licenses, vehicle titles, newly established Drivers Authorization Cards (DAC) for non-citizens, assist with voter’s registration, and identification media.• Deliver equal and discreet assistance and guidance to all patrons who access the DMV to locate and utilize resources, as well as addressing and resolving any issues or inquiries while maintaining respect for diversity, ethnicity, race, gender, age, disability, economic differences, and language or communications disparities.• Maintain excellent communications with DMV patrons, DMV co-workers and DMV leadership in all environments throughout the workday. • Ability to multi-task and navigate and execute swift and accurate data analysis, entry, and retrieval within the DMV data base system.• Operate state of the art facial recognition photography equipment systems. • Operate state of the art vision assessment and evaluation equipment to establish, eliminate, or update driving restrictions as necessary. • Adhere to and enforce DMV/State procedures, rules and regulations while delivering required minimum quota of transactions within specific DMV timeframe.• Sustain a professional focus and approachable demeanor in all DMV environments and activities. • Ability to recognize required document content necessary to provide DMV product and services.• Ability to discern and correct errors within existing transactions entered into the DMV data base system.• Perform cash, credit card, personal check transactions, and DMV product control with 100% accuracy and accountability.

Las Vegas, Nevada, United States

• Collect mail from post boxes as well as designated postal locations.• Operate electronic scanners and sortation machines as well as sorting mail by hand with 100% accuracy• Organize all classes of mail in sequence of delivery along an established route. • Deliver and collect mail on foot and by vehicle under all road and weather conditions in a prescribed area. Absorb other routes and other distributions as necessary during the workday. • Maintain professional and effective public relations with customers and other postal workers and provide postal information and postal forms as needed. • Adhere to and enforce postal laws, procedures and regulations, and product placements.• Remain focused on safety and timely deliveries balanced with postal processes at all times. • Use portable electronic scanner to document postal processes and postal documents.

North Las Vegas, Nevada, United States

• Provide both security and excellent customer service in a professional manner for the Clark County Library District at multiple locations: Sunrise Library, Las Vegas Library, and Whitney Library• Assist patrons through procedures for checking out, returning, or accessing library resources, locating materials, as well as addressing and resolving any issues or queries that they may have• Work with assigned site management to enforce rules, regulations, and standard operating procedures, and assume total responsibility for protection of site, staff, and patrons• Conduct armed foot patrol in interior and exterior environments; deter criminal activity and misconduct • Control access and egress; monitor alarm systems• Notify account manager of any and all incidents, update pass down records, read and maintain current site files, conduct counseling and discipline of site Security Officers, conduct annual appraisals for all site Security Officers, provide status updates to Allied clients• Monitor and control time and attendance records specific to site assignment • Perform duties specific to assigned post with extreme focus on customer service and satisfaction • Interface and communicate with local law enforcement and emergency response personnel as necessary • Conduct video surveillance of interior and exterior of property to provide complete security of location • Responsible for protection of site, grounds, staff, and patrons

Las Vegas, Nevada, United States

• Assist with conducting EEO investigations, collect statements and supporting documentation, speak to all personnel involved in order to get complete picture of events to submit for proper outcome.• Responsible for daily and long-range management of specific Baggage and Checkpoint areas and assigned screening force inclusive of four Lead Officers and sixteen Transportation Security Officers and for coordination with peer supervisors.• Work with local law enforcement personnel during security incidents response.• Successful performance as Operations Supervisor for Baggage Operations for a period of eighteen months managing and mentoring peer Supervisory group: assigning, scheduling and mentoring all Officers, Lead Officers, and Supervisors on shift, a staff of approximately 150 security personnel. • Perform daily briefings to screening personnel on Standard Operating Procedures (SOP) to ensure screening processes are compliant and current, with emphasis on any new procedures or changes in existing procedures, Aviation Operations, and Field Directives.• Manage, coordinate, and track all new or recurrent training requirements, certifications, and re-certifications to ensure a highly qualified and knowledgeable screening force, and report all findings with corrective actions to senior management.• Resolve concerns or issues communicated by Managers, Supervisors, Leads, and Officers, and provide positive reinforcement and expeditious and effective resolutions.• Provide disciplinary and career development information to subordinate staff in order to grow and develop individual performance. Which included conducting interviews, preparing and gathering statements and reporting findings to my superiors for action.• Communicate recommendations for security procedures, methods and systems improvement; communicate weaknesses and vulnerabilities of both operations issues and staff to supervisory personnel.

Las Vegas, Nevada, United States

• Work in high call volume call center accepting first notice of claims for auto and home insurance from customers. • Assist customers with claim arrangements and filing instructions. • Work with adjusters when setting claims. • Resolve customer escalations. • Maintain exceptional quality and performance statistics.

Las Vegas, Nevada, United States

• Manage a team of up to 80 Suite Reservation Agents. Resolve customer escalations. Create and Manage the Quality Assurance/Customer Service Team. Monitor and coach calls to maintain quality customer service. Perform on demand and schedule reports on call statistics and agent performance. Monitor real time schedule adherence. Create, modify, and cancel reservations for individuals and groups.

Las Vegas, Nevada, United States

• Assist customers in making airline, car, and hotel bookings via the Internet. Heavy phones. Reservations for various airlines and data entry. Police and respond to emails and handle customer service or computer/website issues.

Kansas City, Missouri, United States

• Maintain data input and output within a specific time frame on multitude of varying computer systems with vital customer information. Utilize computers and variety of communications devices to ensure accurate and timely delivery of results.

Las Vegas, Nevada, United States

• Input room reservations for individuals, groups, airline personnel, and military personnel. Answer inquiries regarding a wide range of services via telephone and in person. Recommend additional services to enhance customer satisfaction and to generate revenue. Input and retrieve customer data on computer system.

Las Vegas, Nevada, United States

• Enter and retrieve data for hotel rooms, guest information and staff information of 15. Make reservations for groups, travel agents and individuals for weddings, car rentals and rooms for major hotels in Las Vegas.

San Diego, California, United States

• Responsible to transport students between home and school with a focus on safety, security, and a time-sensitive schedule; daily vehicle maintenance; able to navigate heavy radio communications.

San Diego, California, United States

• Utilizing my secret clearance, I handled all the Secret and Confidential items including maps, logs, encryption, and decryption items. I also handled Top Secret materials under special authorization and was assigned and authorized to complete secret projects. • All pertinent mission objective information (combat or otherwise) came either directly or indirectly to the CIC and it was my job to work with the departments to collect and assimilate all these materials. As most traffic from Washington or our Pacific Command was sent in two or more parts to maintain secrecy, I had to work with a multitude of departments to collect information and assemble the overall mission picture and objective. I worked closely with the Radio Department as they received halves of secret messages. I decoded and assembled my department’s messages and, with the Radio Department’s portion of the message, combined and presented the entire message to my department heads. Included in this task were categorizing and logging all my materials and ensuring the destruction of outdated and sensitive security information.• Along with the Radio Department, I worked with the Deck Department, Sonar Department, Air Warfare, and Electronic Warfare Departments in tandem with my Surface Warfare Department to collect all information that was necessary to piece secret information together to decode, assimilate, and present to my superiors. • My technical expertise included the operation of the electronic and radio equipment. It was my duty to track surface, sub-surface, and air contacts and to verify whether they had hostile or non-hostile intentions. This required coordinating with the Sonar, Air, and Deck Departments (which were our lookouts) to establish a visual and electronic picture in the Combat Information Center so that our Captain, Admiral, or other Dignitaries could view our surroundings in real time. I also communicated with our nearest command for message authentication purposes.