Jesse Adubato Email & Phone Number

TBA

Baltimore, Md

• Completing quality assurance on contract for long-term projects.• Using Jira software to report errors and review corrections.• Uploading learning materials to a variety of learning management systems, following strict guidelines.• Maintaining organizational and instructional documentation for the project.• Executing some project management duties.

Burlington, Vermont, United States

• Worked with Instructional Designers to produce high-quality online course content based on defined curriculum requirements, objectives, and competencies.• Applied knowledge of user-centered design and visual arts to provide an engaging and successful learning experience.• Developed and managed system of creating and administering Blackboard accounts for new students.• Provided customer service and IT assistance to instructors moving their courses online for the first time during the beginning of the COVID19 pandemic.• Proofread course content for clarity; develop and maintain tracking systems and documentation.• Adhered to standards and protocols to ensure consistent quality and accessibility in online courses.• Investigated tools, technology, and methodology to assist the team and faculty in effective work performance.

Baltimore, Md

• Worked with various teams to create and implement interactive educational content under strict deadlines.• Learned and operated authoring tools and learning management systems, such as Adobe Captivate, Articulate Storyline, Blackboard, and more.• Coordinated with project managers and clients to share progress, challenges, and strategies.• Completed tasks such as quality assurance, copyediting, and data entry as needed.

Baltimore, Md

• Maintain restaurant by executing all tasks of preparation, serving, customer management, maintenance, and opening/closing procedures• Collaborate with coworkers and restaurant owner to ensure most effective business, service, and atmosphere and make changes or suggestions accordingly

Burlington, Vt

• Processed customer sales with exemplary service standards in a fast paced food service setting• Responsible for maintaining surrounding dining facilities, supporting merchandising and stocking, and aiding in opening/closing procedures

South Burlington, Vt

• Upheld the highest standard of customer service in a large department store during the most profitable months in retail• Responsible for implementing sales techniques