Jesse Adubato Email & Phone Number

TBA

Baltimore, MD

• Completing quality assurance on contract for long-term projects.
• Using Jira software to report errors and review corrections.
• Uploading learning materials to a variety of learning management systems, following strict guidelines.
• Maintaining organizational and instructional documentation for the project.
• Executing some project management duties.

Burlington, Vermont, United States

• Worked with Instructional Designers to produce high-quality online course content based on defined curriculum requirements, objectives, and competencies.
• Applied knowledge of user-centered design and visual arts to provide an engaging and successful learning experience.
• Developed and managed system of creating and administering Blackboard accounts for new students.
• Provided customer service and IT assistance to instructors moving their courses online for the first time during the beginning of the COVID19 pandemic.
• Proofread course content for clarity; develop and maintain tracking systems and documentation.
• Adhered to standards and protocols to ensure consistent quality and accessibility in online courses.

Baltimore, MD

• Worked with various teams to create and implement interactive educational content under strict deadlines.
• Learned and operated authoring tools and learning management systems, such as Adobe Captivate, Articulate Storyline, Blackboard, and more.
• Coordinated with project managers and clients to share progress, challenges, and strategies.
• Completed tasks such as quality assurance, copyediting, and data entry as needed.

Baltimore, MD

• Maintain restaurant by executing all tasks of preparation, serving, customer management, maintenance, and opening/closing procedures
• Collaborate with coworkers and restaurant owner to ensure most effective business, service, and atmosphere and make changes or suggestions accordingly

Burlington, VT

• Processed customer sales with exemplary service standards in a fast paced food service setting
• Responsible for maintaining surrounding dining facilities, supporting merchandising and stocking, and aiding in opening/closing procedures

South Burlington, VT

• Upheld the highest standard of customer service in a large department store during the most profitable months in retail
• Responsible for implementing sales techniques