I am a professional software engineer/architect with expertise primarily within the Salesforce ecosystem, although I have dabbled in lots of different things over the course of my career.I currently work for Certinia (formerly FinancialForce) as a Senior Technical Architect helping lead the engineering effort on our Professional Services Cloud solution. My current role combines customer facing work and engineering work. On the customer side of things, I routinely engage directly with our largest customers through sales (advising sales engineering on challenges such as scale/performance), implementation (advising professional services and customer IT orgs on integration strategy), and during support (as the highest support tier possible on the most complex issues). On the engineering side, I work with our globally distributed development teams by assisting in product system design, ensuring clear, consistent collaboration across teams, and ensuring proper engineering standards are followed.I’ve been at Certinia for over a decade now, initially starting as a Software Engineer and working my way up through to Senior Software Engineer, Architecture Lead, Technical Architect, and now a Senior Technical Architect. My role has evolved over time, starting initially as an engineer working directly on a scrum team on the Human Capital Management (HCM) product, before transitioning to an Architecture Lead as more teams rolled onto that product. As the company grew, I was given the opportunity to become the lead architect on the Professional Services Automation (PSA) product. PSA has done amazingly well, growing to become a true market leader in the professional services space. With that success, we have grown into other areas under the Professional Services Cloud banner, such as Services CPQ and Customer Success Cloud, both products which I have engaged regularly with.Prior to working at Certinia, I worked for Trifecta Technologies for 4 years. At the time I worked there, I jumped around different technologies quite a bit (having experience in Java, C#, PHP, and more). While I primarily worked as a software engineer, I also did took on the role of a Project Manager for awhile as well. One of my main accomplishments working at Trifecta was helping kickstart their Salesforce consulting practice. I was the first engineer to get certified on the Salesforce platform and I eventually leveraged that into a Salesforce MVP title.