Jesse Washburn Email & Phone Number

Palo Alto, California, United States

Expert opinion on compliance matters and data privacy on Appen's Architecture and Design Review Board.Incident Controller in a global data security incident.Conducted SOC 2 audit in the roles of audit coordinator and evidence manager. In addition to managing the collection of evidence from various global teams, I reviewed all evidence for applicability and correctness before submitting.Architected and implemented a NIDS/NIPS solution for multiple production workloads.Responsible for the review and negotiation of security related terms in customer contracts.Improved Appen's disaster recovery strategy by authoring and leading DR tests, and compiling recommendations for improvement.Author and technical reviewer for Appen's IT policies.

San Francisco Bay Area

Conducted SOC 2 audit in the roles of audit coordinator and evidence manager. In addition to managing the collection of evidence from various teams, I reviewed all evidence for applicability and correctness before submitting.Conducted HIPAA audit in the roles of audit coordinator and evidence manager. In addition to managing the collection of evidence from various teams, I reviewed all evidence for applicability and correctness before submitting.Performed the duties prescribed by GDPR as Data Protection Officer.Performed the duties prescribed by HIPAA as Health Information Security Official.Continuing to work closely with Developer Operations in a technical capacity with focus on security and compliance.Continuing to perform customer contract reviews concerning general terms and security-specific terms in collaboration with the Deal Desk team.

San Francisco Bay Area

Within the Systems Operations team, lead of ML Operations and Developer Security Operations.Expert level Postgres database administration in the analysis of trigger interactions, optimization of queries, and management of the cluster at an infrastructure level. Various tunings including per-table autovacuum settings, the collection and analysis of Postgres' LRU cache data, various query performance analysis, and strong advocacy to put every query that doesn't write or need write-read consistency onto follower nodes.

San Francisco Bay Area

San Francisco Bay Area

Migrated infrastructure to Chef 11/12 using community cookbooks as available, privately vendored cookbooks as required, and authoring new cookbooks as needed. Maintained the configuration harness for the entire infrastructure. Architected the dev/stage/qa/prod model using berkflow. Administered Postgresql and MongoDB clusters, maintaining availability, failovers/restores, and backup operations. During this time, I was the first responder to all pager incidents during business hours in addition to being part of the normal pager rotation. Engaged in app-level profiling and troubleshooting to resolve production issues. Stayed cool under fire.Wrote and maintained several custom New Relic plugins.

San Francisco Bay Area

Maintained AWS infrastructure with Chef 9 using community and in-house cookbooks, modifying and authoring cookbooks frequently. Retired several legacy monitoring and logging solutions in favor of New Relic and Loggly. Coordinated and assisted in the upgrade of monitoring agents for all in-house applications in response to possible security vulnerabilities. Manned the pager during normal working hours, and lead pager duty review meetings with that insight.

San Francisco Bay Area

Leading and managing a cross-functional Developer Operations team to maintain and cloud-based infrastructure, architect app-level solutions, and provide consulting services.Consulted with CrowdFlower (later renamed "Figure Eight") on a continuous basis throughout this engagement.Engaged with several clients in key lead/head DevOps positions.

Traverse City, Michigan

OS X System Administrator:Standardized workstation environments facility wide. Developed and maintain a facility wide onsite/offsite backup and disaster recovery scheme. Protect availability of business-critical applications by using current Apple server hardware and software. Actively maintain a knowledgebase for continuous improvement of business processes and operational tasks. Reevaluated site's UPS needs, improving service and network availability.Network and Security Administrator:Increased maintainability of phone and Ethernet network with diagrams, structured labeling, and improved cable management. Restricted Internet accessibility of all internal services with a firewall and 2-hop port forwarding. Maintain the separation of the internal network from public-facing networks.Developer:Took on continued development and maintenance of a business-critical FileMaker application. Developed a web application for users to check the repair status of their computer in the repair department. Developed a reporting framework and a series of reports to visualize employee performance and sales trends from raw MySQL data.

Traverse City, Mi

Provisioned and maintained virtualized instances onsite and on Amazon's EC2. Created application deployment packages and workflows for production use. Evaluated and improved deployment packages to meet data retention policies. Packaged, deployed and developed Redmine and OpenERP as CRM tools.

Traverse City, Mi

Performed accounting audit, policy and procedure-related tasks on a routine operational basis. Reduced theft loss facility wide by communicating clearly, performing theft deterrence techniques and adhering strictly to control policies.

Harbor Springs, Michigan

As an inspector: Skillfully utilized a broad spectrum of metrology equipment to perform inspections of aircraft components for dimensional conformance. Circulated daily through a 50+ machine shop performing “shift checks” and First Article Inspections on new setups. Performed "final" inspections on completed work orders.As a machine operator:Oversaw programming, setup and manufacture of close-tolerance aircraft components on lathe and wire EDM equipment. Participated in a production improvement group that improved quality and doubled the daily production of a high-profile part. Earned responsibility for manufacturing special tooling and one-off projects.

Charlevoix, Mi

Engaged in system administration tasks on the Windows platform. Performed system upgrades, installations and troubleshooting. Helpdesked for Win98, ME and 2000 systems and applications throughout the district.