Jesseca Johnson Email and Phone Number
Jesseca Johnson work email
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Jesseca Johnson personal email
Jesseca Johnson is a Learning and Development Manager at Taziki's Mediterranean Café. She possess expertise in higher education, grant writing, nonprofits, teaching, public speaking and 22 more skills. She is proficient in Spanish. Colleagues describe her as "I’ve had the pleasure of working with Jesseca for the last two years. She has a knack for paying attention to detail and reporting the findings in a clear, concise manner. She also provides valuable insight to improve the work she reviews. In addition, Jesseca adapts to change, especially when it comes to technology. She learns new programs to become proficient and perform her job to the highest quality. As a result, Jesseca is an asset to the team and ultimately to the partners she works with."
Taziki'S Mediterranean Café
View- Website:
- tazikis.com
- Employees:
- 44
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Learning And Development ManagerTaziki'S Mediterranean CaféLouisville, Ky, Us
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Learning And Development ManagerTaziki'S Mediterranean Café Jul 2024 - PresentUnited States
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Team LeadWiley May 2016 - Apr 2024Louisville, Kentucky, United States• Lead a team of seven customer service agents to ensure top client retention through the delivery of world-class support and quality assurance.• Consistently foster and maintain strong, enduring client relationships through active communication and exceptional service, resulting in high client satisfaction and repeat business.• Facilitate the attainment of departmental objectives by engaging in weekly collaborative discussions with management, addressing a spectrum of team-related matters and projects, encompassing KPIs, individual performance, workflow optimization, workload allocation, training initiatives, documentation, team-wide communication, and team morale.• Successfully accomplished a significant six-week Kaizen event in July 2023, leading to the implementation of 15 process improvements within the department.• Contribute to accurate business forecasting by meticulously maintaining data integrity in the SalesForce database, generating reports, and effectively resolving database errors.• Enhance team proficiency and productivity through consistent training and coaching sessions for team members, such as instructing them on the effective utilization of bulk actions in the SalesForce CRM to optimize workflow efficiency.• Conduct weekly team meetings to share critical updates, address inquiries, and promote team cohesion.• Execute the responsibilities and tasks outlined in the Support Specialist role description. -
Graduate Research AssistantUtica University Sep 2021 - Jul 2022Utica, New York, United States• Ingested and processed more than 3GB of ZIP code-level demographic data into Amazon S3, executing data cleansing, preparation, and exploratory data analysis with Python.• Applied linear regression, random forests, stepwise regression, and XGBoost with Shapley values in AWS on TransUnion data to determine that age was a protective factor against economic distress during the COVID-19 recession in the state of New York, among other findings. • Authored a comprehensive report designed to advise policymakers on identifying populations most susceptible to potential financial adversity. -
Support SpecialistThe Learning House Apr 2012 - Apr 2016Louisville, Kentucky, United States• Served as the primary point of contact for online faculty and select administrators at partner institutions, consistently delivering exceptional customer service through email and telephone.• Enhanced product quality by conducting routine quality assurance assessments on all online courses. -
Math TutorKentuckiana College Access Center Sep 2010 - Mar 2012Louisville, Kentucky Area• Tutored traditional and non-traditional students in math courses at Jefferson Community and Technical College.
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Education InternNational Conference Of State Legislatures Jun 2010 - Aug 2010Denver, Colorado, United States• Performed searches and interpreted state education bills using StateNet system. Categorically tagged education bills for further review and exploration of education policy trends. Answered information requests from legislators, legislative staff, and media regarding education policy issues.
Jesseca Johnson Skills
Jesseca Johnson Education Details
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4.0
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Master Of Public Administration - Mpa -
Political Science, Spanish
Frequently Asked Questions about Jesseca Johnson
What company does Jesseca Johnson work for?
Jesseca Johnson works for Taziki's Mediterranean Café
What is Jesseca Johnson's role at the current company?
Jesseca Johnson's current role is Learning and Development Manager.
What is Jesseca Johnson's email address?
Jesseca Johnson's email address is jj****@****use.com
What schools did Jesseca Johnson attend?
Jesseca Johnson attended Utica College, University Of Colorado Denver, University Of Colorado Denver, University Of Kentucky, Universidad De Sevilla.
What skills is Jesseca Johnson known for?
Jesseca Johnson has skills like Higher Education, Grant Writing, Nonprofits, Teaching, Public Speaking, Spanish, Microsoft Word, Learning Management Systems, Powerpoint, Moodle, Blackboard, Research.
Who are Jesseca Johnson's colleagues?
Jesseca Johnson's colleagues are Karl King, Nikki Derzis.
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Jesseca Johnson
Store Manager At Rogers Enterprises Inc. (Rogers & Hollands | Ashcroft & Oak)Lucas, Oh1rogent.com
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