Jesseca Drouin Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

• Develop and execute comprehensive marketing strategies to increase brand awareness and drive customer acquisition.• Collaborate with cross-functional teams to launch successful marketing campaigns, including digital marketing, social media, and content marketing.• Analyze market trends and customer insights to identify new opportunities and optimize marketing efforts.• Manage marketing budgets and measure ROI to ensure efficient resource allocation and maximize campaign impact.• Create and implement innovative social media campaigns to engage target audiences and build strong brand communities.• Manage multiple social media accounts, including content creation, scheduling, and community management.• Collaborate with clients to develop and execute effective social media strategies aligned with their business objectives.• Measure and analyze social media performance metrics to optimize campaigns and improve ROI.

Dubai, United Arab Emirates

• Primary Liaison for Luxury Clients: Managed marketing and social media needs for high-end clients across beauty, e-commerce, F&B, real estate, and hospitality sectors.• Cross-Functional Team Leadership: Directed content shoots and coordinated with ad specialists, videographers, and graphic designers to execute client-focused digital marketing strategies.• Paid Campaign Management: Planned, executed, and analyzed social media campaigns, optimizing strategies based on ROI and client budgets.• Social Media Strategy Development: Created and managed comprehensive social media plans and monthly calendars to boost engagement across multiple platforms.• Innovative Content Production: Produced captivating content for social media channels including Facebook, Instagram, TikTok, and LinkedIn, while monitoring competitive trends.• Professional Pitch Development: Formulated pitch decks and presentations on Keynote and Google Slides for onboarding new clients and effectively addressed their inquiries.

• Provided exceptional service at Emirates Airline, catering to the unique needs of high-profile passengers with a focus on discretion and personalization.• Cultural Sensitivity and Awareness: Demonstrated a strong understanding of cultural sensitivities, ensuring tailored service that respected the diverse backgrounds and expectations of passengers, enhancing their overall flight experience.• Global Brand Ambassador: Acted as a key ambassador for Emirates at promotional events, upholding a strong brand identity while delivering outstanding customer experiences.• Training and Standards: Completed rigorous annual training, consistently adhering to the airline's high grooming and service standards to maintain professionalism and a polished image.• Customer Service Excellence: Utilized advanced customer service and conflict resolution skills to effectively manage diverse passenger needs in a fast-paced environment, fostering a positive team dynamic and ensuring passenger satisfaction.

Dubai, United Arab Emirates

• Participated in the organisation and execution of PR campaigns for multiple clients in the beauty, fashion and wellness industries resulting in proven brand growth and exposure.• Managed several client accounts and facilitated the flow of communication ensuring goals were met.• Created engaging and clear press releases, researched and developed target influencer lists, created engaging media pitches to send to prospective media partners and networked within the industry.

Windsor, Ontario, Canada

•Managed social media platforms and created campaigns, video presentations, email newsletters and press releases.•Performed market research, and conducted interviews with company executives in the cannabis industry.

Windsor, Ontario, Canada

•Managed social media platforms and created campaigns, video presentations, email newsletters and press releases.•Performed market research, and conducted interviews with company executives in the cannabis industry.

Windsor, Ontario, Canada

• Supervised day-to-day operations to meet performance, quality and service expectations.• Managed employee onboarding and off boarding processes.• Overseen payroll processing and benefits administration.• Conducted performance reviews and provided feedback.• Handled employee relations and conflict resolution.• Led and motivated a team of employees to achieve sales and operational goals.

Bachelor Of Business Administration - Bba, Business/Commerce, General

-focused on courses in marketing, economics, statistics, branding, management and psychology

Honors, Business Administration, International Business

Activities and Societies: Exchange ProgramCourses: International Strategy, International Marketing, Purchasing