Jesse Camilleri Email & Phone Number

Melbourne, Victoria, Australia

Australia

Melbourne, Victoria, Australia

I have been working in customer service roles throughout my entire career in various business industries including retail and IT. I pride myself on being organised, dedicated, and committed to providing a great customer service experience to every new client. Building on my previous customer service experience, I was the first Client Support Officer at Australian Family Lawyers and I am motivated by helping to build and improve new client experience.

Melbourne, Australia

Responsibilities:• Training over 70 employees from JB Hifi and Telstra retail channels within Melbourne Western Region.• Monitoring KPI’s and Google’s sales statistics within my territory• Upskilling employees via One on One training and utilizing allocated budget to build rapport at a store level.• Hosting training nights for new product launches presenting to over 20 employees at a time.• Negotiating with store leadership regarding merchandising and product… Show more Responsibilities:• Training over 70 employees from JB Hifi and Telstra retail channels within Melbourne Western Region.• Monitoring KPI’s and Google’s sales statistics within my territory• Upskilling employees via One on One training and utilizing allocated budget to build rapport at a store level.• Hosting training nights for new product launches presenting to over 20 employees at a time.• Negotiating with store leadership regarding merchandising and product displays.Achievements• Achieved top 10 highest percentage of Pixel 2 sales increase Australia• Attended national conferences in Sydney and Gold Coast. Show less

Responsibilities:• Cash handling• Maintaining high standards of customer service• Maintaining assigned area• Scheduling Pickups and Deliveries of TV's for customers• Heavy lifting & re-stocking• Leading a team• Being part of a team• Handle customer complaints• Open & close site• Keep up with product knowledge to provide the correct solutions for different customer needsAchievements: • Worked hard to become a leader amongst the team • Gone… Show more Responsibilities:• Cash handling• Maintaining high standards of customer service• Maintaining assigned area• Scheduling Pickups and Deliveries of TV's for customers• Heavy lifting & re-stocking• Leading a team• Being part of a team• Handle customer complaints• Open & close site• Keep up with product knowledge to provide the correct solutions for different customer needsAchievements: • Worked hard to become a leader amongst the team • Gone above and beyond to ensure customer satisfaction by being truthful and honest about products • Attended an elite lunch with the state’s highest valued Salesmen after only two months of employment Show less

Responsibilities:• Cash handling• Maintaining high standards of customer service• Monitoring cinema temperature• Monitoring screens and sound in-cinema• Heavy lifting & re-stocking• Leading a team• Being part of a team• Handle customer complaints• Open & close site• Sell tickets & give movie recommendations• Operating POS and EFTPOS systemsAchievements:• Became a prominent and important member of the team• Completed my Responsible… Show more Responsibilities:• Cash handling• Maintaining high standards of customer service• Monitoring cinema temperature• Monitoring screens and sound in-cinema• Heavy lifting & re-stocking• Leading a team• Being part of a team• Handle customer complaints• Open & close site• Sell tickets & give movie recommendations• Operating POS and EFTPOS systemsAchievements:• Became a prominent and important member of the team• Completed my Responsible Service of Alcohol certification• Gone above and beyond to ensure customer satisfaction bytaking their food and beverages into them in cinema• Assisted blind and deaf customers with sensory equipment,to ensure the best possible experience Show less

Responsibilities:• Providing caring, quality, professional customer service• Assessing needs of customers and finding the best solutionsthrough effective communication• Organising incoming and outgoing stock• Performing stocktake and weekly stock counts• Giving caring and professional customer serviceto all customers• Operating EFTPOS and ERPLY sales systems?• Educating customers on shoe tech and careAchievements:• Completing Fit Technician and… Show more Responsibilities:• Providing caring, quality, professional customer service• Assessing needs of customers and finding the best solutionsthrough effective communication• Organising incoming and outgoing stock• Performing stocktake and weekly stock counts• Giving caring and professional customer serviceto all customers• Operating EFTPOS and ERPLY sales systems?• Educating customers on shoe tech and careAchievements:• Completing Fit Technician and Supplier Training• Continuously exceeded sales targets• Had the highest IPS sales multiple times• Always ensured customer satisfaction Show less