Sr. Account Service Engineer
Current♠ Scheduling and performing Server and Storage Array installs, upgrades and de-installs as well as general repairs, emergency maintenance and troubleshooting on all major DellEMC product lines. This includes:Dell PowerEdge Servers,PowerMax, Unity, VxRail,Data Domain, Isilon, VBlock, VPLEX, Clariion, VNX, Centera, Celerra NAS, Connectrix (Brocade, McData and Cisco switches) Avamar, RecoverPoint, Greenplum, Atmos, ECS, Symmetrix VMAX,XtremIO♠ Headed the training of all Los Angeles area Siemens technicians on the maintenance aspects of EMC storage arrays♠ Trained all new incoming DellEMC Field Service Technicians in the Denver and Colorado Springs Area. ♠ Certified EMC Proven Professional ♠ Granted North American Service Member Award (2008)♠ Certified EMC VNX Specialist