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Jesse Chen Email & Phone Number

Service Desk Specialist at Softrim
Location: Atlanta, Georgia, United States 3 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Softrim
Role
Service Desk Specialist
Location
Atlanta, Georgia, United States
Company size
35 employees

Who is Jesse Chen? Overview

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Quick answer

Jesse Chen is listed as Service Desk Specialist at Softrim, a company with 35 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Jesse Chen.

Jesse Chen previously worked as Grocery Replenishment Specialist at Publix Super Markets and Information Technology Help Desk at T.A.P Esports. Jesse Chen holds Bachelor Of Business Administration - Bba, Computer Information Systems from Georgia State University - J. Mack Robinson College Of Business.

Company email context

Email format at Softrim

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Softrim

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Profile bio

About Jesse Chen

Jesse Chen is a Service Desk Specialist at Softrim.

Current workplace

Jesse Chen's current company

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Softrim
Softrim
Service Desk Specialist
estero, florida, united states
Website
softrim.com
Employees
35
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3 roles

Jesse Chen work experience

A career timeline built from the work history available for this profile.

Service Desk Specialist

Current
Softrim

Alpharetta, Georgia, United States

- Deliver Tier 1/2 technical support to customers remotely through phone and the ConnectWise ticketing system.- Offer technical guidance on a range of desktop technologies, peripherals, mobile devices, networking, and cloud-based solutions.- Diagnose and resolve issues with various technologies including Windows, macOS, Citrix XenApp, Microsoft Office.

Sep 2024 - Present

Grocery Replenishment Specialist

Current
Publix Super Markets

Brookhaven, Georgia, United States

  • Collaborated with manager and assistance manager with inventory. By doing counts, error rates will go down by 90%.
  • Making sure store is always stocked for 14 aisles containing thousands of products.
  • Ensuring store looks orderly for customers, providing a clean environment for shoppers.
  • Led multiple team members and leads of 10+ people to sustain a healthy relationship and productivity.
  • Mentor new colleagues to uphold a high productivity rate.
Nov 2021 - Present

Information Technology Help Desk

T.A.P Esports

Philadelphia, Pennsylvania, United States

  • Updating and maintaining all 60+ computer systems up to date and keeping runtime high.
  • Lead juniors to establish a baseline of quality to help customers.
  • Maintaining and fixing errors, both software and hardware-related.
  • Assisting clients with needs.
  • Support, troubleshoot, and manage applications and Windows operating system. Auditing machines can help maintain a 90% constant runtime.
Sep 2019 - Jan 2020
Team & coworkers

Colleagues at Softrim

Other employees you can reach at softrim.com. View company contacts for 35 employees →

AP Alberto Pascual Alberto Pascual Colleague at SoftrimNaples, Florida, United States, United States View → FP Frank Parsons Frank Parsons Colleague at SoftrimNaples, Florida, United States, United States View → KD Kevin Darnell Kevin Darnell Colleague at SoftrimUnited States, United States View → AM Adrian Moreno Adrian Moreno Colleague at SoftrimSuwanee, Georgia, United States, United States View → JP Joshua Pucek Joshua Pucek Colleague at SoftrimNaples, Florida, United States, United States View → HM Heath Moore Heath Moore Colleague at SoftrimClive, Iowa, United States, United States View → GD Gurcharan Dang Gurcharan Dang Colleague at SoftrimAlpharetta, Georgia, United States, United States View → PY Patricia Ylisastigui Patricia Ylisastigui Colleague at SoftrimEstero, Florida, United States, United States View → NR Nathaniel Rose Nathaniel Rose Colleague at SoftrimAlpharetta, Georgia, United States, United States View → CB Christian Blair Christian Blair Colleague at SoftrimFort Myers, Florida, United States, United States View →
1 education record

Jesse Chen education

FAQ

Frequently asked questions about Jesse Chen

Quick answers generated from the profile data available on this page.

What company does Jesse Chen work for?

Jesse Chen works for Softrim.

What is Jesse Chen's role at Softrim?

Jesse Chen is listed as Service Desk Specialist at Softrim.

Where is Jesse Chen based?

Jesse Chen is based in Atlanta, Georgia, United States while working with Softrim.

What companies has Jesse Chen worked for?

Jesse Chen has worked for Softrim, Publix Super Markets, and T.A.P Esports.

Who are Jesse Chen's colleagues at Softrim?

Jesse Chen's colleagues at Softrim include Alberto Pascual, Frank Parsons, Kevin Darnell, Adrian Moreno, and Joshua Pucek.

How can I contact Jesse Chen?

You can use AeroLeads to view verified contact signals for Jesse Chen at Softrim, including work email, phone, and LinkedIn data when available.

What schools did Jesse Chen attend?

Jesse Chen holds Bachelor Of Business Administration - Bba, Computer Information Systems from Georgia State University - J. Mack Robinson College Of Business.

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