Jesse Como Email & Phone Number

Whitby, ON, CA

• Collaborated closely with the management team to recruit and select candidates for AI annotation projects.
• Assessed applicants based on their skills, attention to detail, and compatibility with project requirements, ensuring a high-performing team.
• Provided constructive feedback during evaluations to support candidates’ skill development and alignment with project objectives.
• Carefully reviewed and refined user-generated annotations to train AI models ensuring alignment with project goals and guidelines.
• Upheld ethical standards and confidentiality in handling candidate evaluations and sensitive project information.
• Applied expertise in language and context to ensure prompts met linguistic standards.

Whitby, Ontario

• LightExcel specializes in custom LED and RGB lighting for vehicles all over North America. From LED bulbs to complete headlight and tail light assemblies, LightExcel has provided customers with products worthy of being.
• Built e-commerce processes to educate customers and expedite the process of purchasing highly customizable items online using Shopify and WordPress.
• Developed effective marketing campaigns, social media content, and instructional videos.
• Experienced in identifying opportunities in the market, conducting product research, development, and launching products.
• Skilled in low-voltage wiring, microcomputers, and soldering.
• Worked directly with customers to understand their needs and goals while ensuring high standards of customer service.

Whitby

• Responsible for delivering outstanding customer service, assigning duties, and development of team members.
• Monitored employee performance by conducting daily evaluations to ensure the facility ran efficiently and effectively while providing guidance, feedback, and encouragement.
• Trained 30+ team members in various positions.
• Ensured operational productivity goals were achieved by prioritizing assignments, problem-solving, and directing the workforce in an ever-changing environment.
• Maintained high standards of customer service during high-volume, fast-paced operations.

Toronto, Canada Area

• EDM Ontario specializes in music festival promotion and sales in Ontario. Proudly offering eventgoers exclusive ticket benefits, competitive rates, and exceptional customer service to internationally known festivals.
• Increased efficiency of collecting ticket buyers' information by developing a website with a data collection form.
• Designed graphics and videos for marketing promotions for events through social platforms.
• Networked and collaborated with industry leaders to drive increased promotion and company expansion.
• Worked closely with customers face-to-face and digitally to identify needs, answer questions, and solve problems.

Bachelor Of Information Technology, Technology Management

Bachelor Of Science - Bsc, Computer Science, Transfer Student