Pursue music as an end unto itself—getting better at playing guitar and piano, at songwriting, at producing and recording, and performing—informing my larger self, the one who walks into the day job.• Designed and updated all content of website: www.jessecorrell.com.• Booked and performed solo sets in New York City venues including Rockwood Music Hall, Googie’s Lounge, Café Vivaldi, Bowery Electric, The Vagabond Cafe, Ella Lounge, and The Path Café.• 1 of 12 selected songwriters to participate in 2012 ASCAP Paul Cunningham Songwriter’s Workshop.• Released self-produced 3rd album, “Held Momentarily”, in early 2015. Wrote, recorded, and project managed entire album, including collaborating with artwork and manufacturing. Decision maker on social media marketing; created & edited videos, poster image editing. Booked and advertised shows.

• Full project life cycle ownership: successful project delivery includes full implementation from discovery to deployment for one major or several minor initiatives simultaneously• Report on project success criteria results, metrics, test and deployment management activities• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence• Prepare estimates and detailed project plan for all phases of the project• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership• Understand interdependencies between technology, operations and business needs• Manage project scope and changes• Support formal/informal schedules to manage the engagement contract• Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues• Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders• Delegate tasks and responsibilities to appropriate personnel• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards• SQL Database Development & Software configuration, writing Stored Procedures, Functions, Views, creating Tables, and designing data interfaces to support customized business solutions• Business Analytics for integrations and project estimates• Client Relationship Management, including leading cross-functional client meetings, writing Statement of Works for proposed solution, to writing documentation through solution delivery, and holding client training sessions.

• Blend data across multiple languages (Oracle and SQL) and internal systems (old CRM and Salesforce, etc.), and tune reports for accuracy and speed using Toad Data Point and SSRS.• Work with departmental leaders to translate business needs into report requirements.• Support and enhance functionality of existing MS Access tools.• Perform special projects for management like participating in large Migration Projects, validating data from old CRM to new; develop data warehouse/hub for new and existing sales leads; share best practices among other Data Analysts.• Project manager/lead analyst/data architect for special data project, synthesizing key attributes from several external sources into single view of GL businesses throughout US.• Selected for Foundations of Leadership training cohort (2018).

Part of Coordination of Benefits (COB) team focused on recovering lost revenue for clients when other health insurance payers should have paid as primary• Partner with Business Analysts to enhance insurance claim analytics to find additional revenue opportunity and reduce manual processes. • Perform special projects for management like training COB data analyst team on new database platform Netezza; transition analytic queries into Git repository using Python capturing all historical changes; additional special projects.

Sole analyst and technical resource, providing front-line hardware & software technical support, training, and consulting for college faculty and staff.• Administer, streamline, and update MS Access database and a suite of database web applications. Identify, assess, and recommend new hardware and software. Manage data backup and disaster recovery plan, with user training. Consultant on web presence.• Provide regular and ad hoc reporting to internal and external constituencies; analyze and interpretrelevant data to evaluate institutional effectiveness using Access, SQL, Excel.• Collaborate with IT administrators on joint projects and initiatives with academic leadership,translating IT issues into understandable language.• In an environment with little to no on-boarding, streamlined and developed documentation of myvery broad role, ensuring an easier learning curve for the next Analyst.• Used organizing and time management skills to restructure office for easy location of cables,accessories and hardware, and to streamline processing and tracking of outstanding purchase orders. Took over purchasing role to allow highest use of CFO's time.• Proactively inventoried 70+ Mac and PC computers, providing better prediction of future issues and allocation of financial and office resources to them in advance.• Currently mapping overall processes and utilization of tools in preparation for university's transition to centralized IT and data analysis.

Well-reviewed for being calm under pressure with frustrated customers on high-volume retail floor.• Conducting hardware and software trouble-shooting and repair sessions for mobile devices (iPhone, iPad, and iPod) at the Genius Bar• Confirming and greeting previously scheduled guests for their appointments • Scheduling impromptu service appointments for unexpected guests• Matching guests up with appropriate and available technicians in real-time• Leading One-To-One training sessions with customers (Individual, Group, and Open training sessions)

Wore multiple hats at start-up online music licensing portal for content creators of videos, film, radio, games.• Selected & contacted independent songwriters/bands/composers, soliciting original compositions for music library used for Film, TV, Radio, Advertising, New Media; coordinated submission processes.• Collaborated with CEO on operational, data-related, and technological projects; assisted him in meetings with software development company. Worked with all staff on business rules for updating website. Worked with web development company (Croscon) to report, test, and resolve bugs; suggested new development options.• Created searchable systems to organize and track client files and artist communications, as well as FileMaker Pro database to organize client roster, contracts, songs, licenses.• Supervised 5 interns; assisted them in marketing and social media. Created process and procedure documentation for training new interns.

Technical Lead for cross-functional team of 20+ designers, technical designers, fabric specialists, color specialists, linesheet teams, merchandisers, and operational managers.• Tasked with finding and developing software package to organize and support the computerization of a largely paper-based, manual company. Met weekly as a team and then individually to set and document performance metrics—needs assessment, actions, decision points, hand-off, conclusion. Created visual process maps to assist search for opportunities for improvements, streamlining, automation, and support points. Worked with team to refine and document entire workflow in choosing software that best supported existing process needs.• Project Manager for Visual Retailing integration, a major project transitioning company from static linesheets into a database-driven, automated solution. Created documentation for new processes and software; scheduled and tracked rollout of set-up, training, and implementation. Set up system using SQL Server Integration Services and SQL Server Reporting Services to move and combine data, allowing fast reporting and single entry of information.• Designed, tested, and trained users for all new automated processes using SQL Integration Services (data manipulation), Excel (including macros/VBA), SQL Reporting Services (custom reports), etc. Worked with software vendor to resolve technical issues.• Results—Drastically improved design process across many cross-functional teams in terms of time, productivity, efficiency, and inter-team cooperation. Ushered team members from a stifling fear of change into a willingness to explore better processes.

Promoted to position created for me in company-wide Business Planning Department, with free rein to work with leadership across the division to identify & resolve problem processes and tools, and put them into production.• Created countless tools for many different teams, an entire suite of reports used by leadership in sales, finance, retail, wholesale, planning, etc., and a data warehouse for sales and business data that gave company a suite of reports and data they had never had access to before. Became company go-to person for Excel. Tools are still in use.• Created and led a 12-member, cross-functional Project Process Review team that completely mapped all existing sales processes and created thorough suggestions for process improvement. Due to my fun-loving leadership style, made very dry work fun and palatable for the team, allowing us to stick with what seemed, at times, like a herculean task. Team is seen internally as one of the most successfully run teams in company history.

Consistently promoted through series of additional, increasingly accountable positions in Operational Sales Support department.• Having created many tools to make own job more efficient, assigned by observant team leader to create the same for all members of team and train them, thereby unifying team approach.• Planned and executed entire 2-week onboarding and training programs for new-hires, including software and process training. Worked individually with each new-hire.• Member of project team tasked to analyze and implement new ERP system and train staff.

Analyzed Electronic Data Interchange (EDI) documents received-from/sent-to trading partners to resolve/dispute operational charge-backs; in addition to duties described below

Worked with external buying offices for Nordstrom, Saks, Macy’s, Bloomingdale’s to confirm monthly order receipt (via EDI), and maximize timely shipping by strategizing with warehouse

Process and transmit Electronic Data Interchange (EDI) for major department stores and hotels, adhering to routing standards in order to prevent operational charge-backsData entry for major department stores: ensure accuracy; validate pricing and product integrity; communicate discrepancies to nationwide buyers/internal sales teamMonitor all merchandise returns and authorizations, report trends, and facilitate account creditsPrevent, or research and dispute, operational charge-backs from department stores

Prioritize and monitor progress of all departmental projects with staff programmers; developers; and accounting, sales, executive, and operational staffAudit EDI to and from internet retailersResearch, report, document and resolve all systemic failures related to departmentProvide B2B customer support and resolve escalated customer service issuesCreate and develop documentation for internal and external usersCoordinate new retail partner integration among various internal teams (sales, marketing, accounting and IT)Discuss and develop numerous business rules with new accountsGenerate, monitor and enhance distribution of sales and status reports for clients

Promoted new album releases to college radio staff and promoted local concerts in Boston area.