• Focus on building relationships and becoming a trusted technology advisor to our customers• Drive business acquisition with established and new customers• Utilize strategic probing to identify, evaluate, and recommend alternative business solutions• Analysis of multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution• Effectively balance demands from multiple stakeholders both short term and long-term priorities• Develop and implement strategic account plans that drive the attainment of critical business objectives

• Manager on duty when the store manager and assistant manager were off duty• Managed workflow to exceed quality service goals• Keyholder; handled opening and closing of store including cash handling and deposits• Processed shipments, stocked merchandise, and performed inventory• Served customers and displayed effective sales skills• Display an in-depth knowledge of the gaming industry to better advise customers

• Supervised employees, scheduled work hours, and directed hiring, training, and performance evaluations• Awarded Employee of the Month for consistently meeting sales goals• Performed numerous operational tasks such as opening and closing of the store, bank deposits, and point of sales reporting• Documented, posted, and communicated daily sales goals and how to meet those goals• Increased profits through effective sales training and continued expansion of knowledge on products