Finops Team Manager
San Francisco, Ca, Us
People Leader: Led team of two FinOps consultants. Built strong working relationships with senior leaders across business functions to fine-tune cross-department collaboration processes. Guided team priorities with key stakeholders in quarterly business reviews and planning sessions to increase client experience without increasing employee workload. Developed and delivered growth strategies for optimizing processes, increasing business context and transparency, and improving employee morale.Program Management: Worked with department leaders to translate corporate strategy into standard operating procedures that reduced employee onboarding time by 30%. Built a culture of sustainable continuous process improvement to eliminate bottlenecks, increase efficiencies, reduce cost, and improve operational efficiency. Established department KPIs to provide concise and effective communications to key stakeholders on department status, issues/risks, and accomplishments. Designed, scoped, and modified engagements to meet client needs. Content Creation: Created four blog posts and bi-weekly Twitter campaigns to engage with the community, distribute knowledge, and establish Duckbill Group consultants as FinOps experts. Edited, clarified, and proofread six reports and two blogs per quarter for content continuity, consistency of tone and style, grammatical and spelling accuracy, appropriate use of formatting, technical language and/or naming conventions.