Dedicated professional with 14 years experience in adolescent and adult educational development, strategic planning, change management, and customer service. Six of those years focused on developing and leading organizational change initiatives and managing high impact, cross-functional teams. Able to cultivate engagement, build rapport and long lasting relationships with team members and clients by delivering quality training programs that result in increased effectiveness and productivity. Highly motivated leader with a track record for identifying and analyzing target audiences and potential inhibitors. Relies on problem solving skills and the ability to communicate complex issues to improve processes and programs.