Jesse Vo Email & Phone Number

Santa Ana, California, United States

• Employed strong communication skills to ensure smooth workflow and adjusted effectively to a fast-paced environment, providing exceptional care to a high volume of up to 100 patients daily.
• Enhanced efficiency of patient check-ins by introducing a pre-appointment documentation process, leading to a reduction in check-in time by 10-30 minutes.
• Supported physicians in overseeing patient health and promptly recorded essential healthcare information, enabling each doctor to achieve their target of 30-40 patients per day with speed and efficiency.

• Software engineering program that provides a hands-on industry relevant curriculum that includes learning industry best practices and software development standards with a focus on JavaScript, HTML5, CSS3, React.
• Developed and deployed mobile-first applications while learning new languages and frameworks, spending several hours per week collaborating with and learning from senior web developers in a mentor-student relationship
• Produced professional projects from concept to completion including:Local Library Application | github.com/jdotvo/Qualified-work-and-project
• Assembled the functionality by using search and sort functions to allow users to search, review, and check out books from their local neighborhoodMessage Decoder Application | github.com/jdotvo/Project-Decoder-Ring
• Assembled the functionality by using TDD to allow users to encode and decode messagesRecipe Creation Application | github.com/jdotvo/Project-Recipe-Tracking-app
• Assembled the functionality by using CRUD functions to allow users to add and remove recipes from a recipe listGrubDash Application | github.com/jdotvo/Project-Grubdash

Santa Ana, California, United States

• Provided exceptional customer assistance by showcasing expertise in utilizing company devices and applications, resulting in consistently receiving multiple 5-star survey ratings from satisfied customers. Additionally.
• Conducted regular inventory checks and maintained a well-organized stockroom to ensure accurate placement of products.
• Drove sales by actively promoting the utilization of the clientele program to maintain customer profiles, consistently achieving the daily sales target range of $1,000 to $4,000.

Garden Grove, California, United States

• Handled an average of 40 phone calls per day, providing telephonic care management to a minimum of 5 patients daily.
• Thoroughly assessed patient insurance eligibility and efficiently scheduled appointments for approximately 20-30 patients each day.
• Conducted comprehensive training for a team of 4 staff members over a 3-month period, equipping them with the necessary skills to effectively execute daily office operations. This initiative resulted in increased.