Jesse Ault Email & Phone Number

South Bend, IN, US

• Performed market research, identified, and successfully targeted prospective sponsors in the business communities of respective tours.
• Collaborated with senior leadership, developed, executed focused sales strategies with expansion goals and objectives, for both sponsors and acquisition of new members.

• Managed over $750K in annual sales, consistently met or exceeded digital and print sales goals, grew sales by over 50%, and expanded customer base through new relationships.
• Maintained existing customer relationships and built new relationships through research, networking, and community interactions.
• Created and analyzed customer profiles to identify trends, growth opportunities, and possible obstacles to success.

• Served as key member of team which grew digital advertising sales by over 200% YTY comparison 2013 and 2014 through market expansion and development of relationships.
• Developed, successfully implemented robust digital sales strategies focused on increased customer engagement and drove digital marketing sales.
• Collaborated with sales leadership to cultivate consultative approach to digital media sales, which resulted in consistently surpassing budgeted sales goals.
• Transitioned to Gannett Co., Inc., after its acquisition of South Bend Tribune.

• Hired, developed, trained, managed staff of 25 associates, conducted performance annual assessments, created individual improvement plans and department business plan.
• Led team charged with implementation of CRM tool which increased productivity by 50% and resulted in annual savings of $75,000.
• Co-designed and successfully implemented the first fraud prevention, screening process for e-commerce site, which resulted in average annual savings of $100,000 in loss prevention.
• Served as key member of team, with both Vice President of Technology and Marketing, charged with continuous improvement to e-commerce site and customer experience.
• Represented organization in Brazil for interactions with partners of non-profit endeavors.
• Reviewed customer satisfaction survey results and addressed any issues.

• Addressed, resolved customer inquiries, and concerns in a timely manner.
• Collected and analyzed customer feedback, generated, and provided to management possible improvements to products and services.