AeroLeads people directory · profile
Jesse Herrin (增田健明) Email & Phone Number
Head of Customer Success
at
Fintary
1 work email found
@entrata.com
1 phone found area 801
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Success
Location
South Jordan, Utah, United States
Company size
Who is Jesse Herrin (增田健明)? Overview
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Quick answer
Jesse Herrin (增田健明) is listed as Head of Customer Success at Fintary, a company with 23 employees, based in South Jordan, Utah, United States. AeroLeads shows a work email signal at entrata.com, phone signal with area code 801, and a matched LinkedIn profile for Jesse Herrin (增田健明).
Jesse Herrin (增田健明) previously worked as Manager, Customer Success at Captivateiq and Customer Success Manager at Captivateiq. Jesse Herrin (增田健明) holds Bachelor'S Degree, Business Marketing from University Of Utah.
Company email context
Email format at Fintary
This section adds company-level context without repeating Jesse Herrin (增田健明)'s masked contact details.
{first_initial}{last}@entrata.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jesse Herrin (增田健明). Compare company email patterns before reaching out.
Profile bio
About Jesse Herrin (增田健明)
My expertise lies in fostering strong customer relationships, building high-performing teams, implementing scalable processes, as well as both supporting and owning renewals.As the pioneering Customer Success Manager at CaptivateIQ, I played a pivotal role in building the Customer Success Department and managing key Enterprise accounts.
Listed skills include Team Leadership, Communication, Customer Service, Mandarin Chinese, and 20 others.
Current workplace
Jesse Herrin (增田健明)'s current company
Company context helps verify the profile and gives searchers a useful next step.
Fintary
8 roles
Jesse Herrin (增田健明) work experience
A career timeline built from the work history available for this profile.
Manager, Customer Success
Current- Managed a high-performing team of 6 CSMs owning a quota and book of business driving a 28% increase in upsell revenue
- Negotiated renewals, expansions, and service upsells with customer executive buying teams
- Forecasted ARR retention, logo retention, and customer churn to track and achieve revenue targets
- Increased team logo retention by 12% YoY
- Collaborated with the operations and sales team leaders to refine customer onboarding process and internal assignments
- Reported and presented customer renewal health, pulse trends, revenue growth and NPS data to internal management teams and CEOs
Nov 2021 - Present
Customer Success Manager
- Hired as the company’s first CSM to assist in building out the Customer Success Department
- Managed company's large Enterprise customers which accounted for 40% of company's total revenue
- Selected to be 1 of the 7 members on the company's culture team
- Received company's "Something Awesome" award for exceptional performance of leading the team in customer retention of 98% in 2021
- Identified expansion, upsell and references through customer relationships
- Created and conducted regular business reviews with customer executive teams
Oct 2020 - Nov 2021
Product Training Manager - Mandarin (中文)
- Coordinated custom training agendas and plans with client shareholders
- Worked cross-functionally between multiple departments to manage client projects
- Executed virtual training via webinars to groups varying from 1-30 attendees
- Delivered training to groups of over 60 participants at large corporate events
- Created, translated and audited Mandarin Chinese documentation
- Facilitated relations with Mainland Chinese partners and clients using WeChat
Dec 2018 - Oct 2020
Online Content Specialist
- Managed and published articles for company blog
- Increased website traffic by over 10%
- Managed company social media pages (Facebook, Instagram, Twitter, YouTube)
- Doubled the number of followers across various social media platforms
- Managed online customer feedback portals and forums
- Improved online ratings by a full star on each platform
Apr 2018 - Oct 2018
Associate Enrollment Counselor Ii
- Lead/trainer for process improvement
- Trained over 30 employees on enrollment philosophy, communication, and process evaluation & improvement.
- Achieved the most enrolled students for the year 2017 on the AEC Team
Aug 2015 - Apr 2018
Associate Enrollment Counselor
- Enrollment Facilitation
- Evangelized WGU’s non-profit model with prospective students
- Salesforce CRM caseload management
- Adept in Salesforce CRM navigation
- Organized and resolved case issues within Salesforce for prospective students
Aug 2012 - Aug 2015
Marketing Assistant/Distribution Operations
Orinature
- Facial skin care company based in Taiwan. Currently selling and distributing a range of products in Shanghai, Taiwan, and Hong Kong.
- Spearheaded online social media and website marketing campaign for sample facial product
- Generated clientele in both Taiwan and American markets
- Improved customer interaction by 20%
- Mandarin to English translation for product marketing content.
- Created and translated product descriptions for website
Jun 2015 - Jan 2018
2 education records
Jesse Herrin (增田健明) education
Bachelor'S Degree, Business Marketing
University Of Utah
General Studies
Salt Lake Community College
FAQ
Frequently asked questions about Jesse Herrin (增田健明)
Quick answers generated from the profile data available on this page.
What company does Jesse Herrin (增田健明) work for?
Jesse Herrin (增田健明) works for Fintary.
What is Jesse Herrin (增田健明)'s role at Fintary?
Jesse Herrin (增田健明) is listed as Head of Customer Success at Fintary.
What is Jesse Herrin (增田健明)'s email address?
AeroLeads has found 1 work email signal at @entrata.com for Jesse Herrin (增田健明) at Fintary.
What is Jesse Herrin (增田健明)'s phone number?
AeroLeads has found 1 phone signal(s) with area code 801 for Jesse Herrin (增田健明) at Fintary.
Where is Jesse Herrin (增田健明) based?
Jesse Herrin (增田健明) is based in South Jordan, Utah, United States while working with Fintary.
What companies has Jesse Herrin (增田健明) worked for?
Jesse Herrin (增田健明) has worked for Fintary, Captivateiq, Entrata, Prestige Financial Services, and Western Governors University.
How can I contact Jesse Herrin (增田健明)?
You can use AeroLeads to view verified contact signals for Jesse Herrin (增田健明) at Fintary, including work email, phone, and LinkedIn data when available.
What schools did Jesse Herrin (增田健明) attend?
Jesse Herrin (增田健明) holds Bachelor'S Degree, Business Marketing from University Of Utah.
What skills is Jesse Herrin (增田健明) known for?
Jesse Herrin (增田健明) is listed with skills including Team Leadership, Communication, Customer Service, Mandarin Chinese, Self Motivated, Critical Thinking, Powerpoint, and Management.
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