Jesse Johnston Email and Phone Number
Jesse Johnston work email
- Valid
Jesse Johnston personal email
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Jesse Johnston phone numbers
Growth-minded product innovator with 15+ years of industry experience, a love for software, passion for innovation, and commitment to unrivaled user delight. Experience building products and features that attract and retain a global audience, and developing the product, design, and engineering teams that support them. People leader entrusted with the careers and development of an experienced PM team, with proven success scaling individual and team growth, impact, and morale. Energetic, detail-oriented professional who takes pride in identifying and eliminating obstacles, building sustainable technological solutions, and sharing success with the team. Always open to new connections and challenges.--Core focuses of mine currently include: product management, people management, desktop & mobile user experience design, artificial intelligence (AI), agile software development, cross-functional leadership, data analysis, growth, presentation and communication, executive stakeholder management, influence, team culture, consumer apps and services, Android, machine learning (ML), business development, partner relations, product marketing, diversity and inclusion, and competitive analysis.In my personal time, I enjoy exploring the outdoors with my wife and toddler; developing, deploying and managing open source software in my homelab; home automation; and researching sustainable energy and electric mobility - I also love a strong coffee and unwonted book recommendations.
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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Group Product ManagerGoogle May 2024 - PresentMountain View, Ca, Us• Pioneering multi-device ("Better Together") capabilities to power productivity, entertainment, sharing, and connectivity experiences for Android large screen (tablet and Chromebook) devices. Billion MAU scale.• Leading a team of product managers and mentoring dozens more across Google, fostering a culture of innovation and collaboration, while providing guidance on product strategy, prioritization, and execution.• Championing product vision and strategy to Google leadership, securing buy-in and resources across cross-functional partner teams, and aligning day-to-day execution with company-wide goals.• Skunk works projects.
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Senior Product ManagerGoogle May 2021 - Apr 2024Mountain View, Ca, Us• Defined the multi-year vision and roadmaps for key ChromeOS product portfolios, including multi-device experiences, consumer apps (including generative AI integrations), and connectivity features.• Spearheaded cross-platform "Better Together" strategy, launching best-of-breed multi-device features (see patents) to XXX million PC and Android mobile devices that resulted in >300% YoY MAU growth.• Hired and trained a talented team of product managers, establishing team priorities and OKRs, and providing guidance and leadership to achieve team, individual and product success.• Engaged with consumer electronics OEMs, mobile carriers, and retailers to build, launch, and market new 0->1 devices and capabilities, achieving $XX million in Chromebook sales and +YY% revenue.
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Product ManagerGoogle Mar 2018 - Apr 2021Mountain View, Ca, Us• Drove product strategy for multi-device (“Better Together”) experiences on Google’s ChromeOS desktop operating system, encompassing interoperability with Android phones, tablets, and smart displays.• Owned and shipped core user experiences on XX million ChromeOS devices, including new-user onboarding, tablet mode, all-in-one UX (see patents), and connectivity and peripherals capabilities.• Delivered impactful ecosystem solutions, including launching the cellular-connected Chromebook category (driving 0>X million MAU) a PC switcher service, retail demo mode, and OEM diagnostic tooling.
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Senior Program ManagerGoogle Feb 2017 - Feb 2018Mountain View, Ca, Us• Led program management teams across Google Assistant, Photos, Maps, and YouTube to develop Google's first-generation smart displays (Google Home Hub), winner of >25 CES 2018 awards.• Aligned resources with smart display product priorities to enable >30 MVP critical user journeys and introduce an all-new smart home form factor across 5 OEMs at launch.• Launched Google Assistant AI virtual assistant on first-generation Pixelbook Chromebook, including first-of-its-kind physical keyboard entry point and large screen-optimized UX.
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Program ManagerGoogle Jan 2015 - Jan 2017Mountain View, Ca, Us• Spearheaded infrastructure improvement programs across Google Cloud, including vendor training tooling, an intelligent telephony routing system, and AI-powered chat support agent.• Instituted in-house Six Sigma program, launching 20 projects resulting in $XX million cost savings and 46% reduction in non-value add processes.
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Technical StrategistGoogle Jan 2013 - Dec 2014Mountain View, Ca, Us• Led global customer support for Gmail, Hangouts, and Contacts at Google Cloud, driving over 100 product improvements.• Managed >100 vendor agents, resulting in a 5% increase in customer satisfaction and a 30% reduction in escalation rate.• Implemented processes to make enterprise customer feedback more actionable, leading to a 39% reduction in case resolution time.
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Systems EngineerCisco Systems Aug 2011 - Jan 2013San Jose, Ca, Us• Designed solutions for Fortune 100 customers in data center, virtualization, routing, and switching technologies.• Managed Cisco's Proof of Concept lab and authored network designs now in production at global firms.• Graduated top of class in Cisco Sales Associates Program (CSAP), leading to multiple in-field offers. -
Founder & CeoCertified Computer Services Jan 2003 - Jun 2011• Founded and operated regional technology company, providing desktop deployments, networking services, and consulting state-wide.• Leveraged multiple CompTIA certifications to meet local consumer and business needs effectively.• Developed and delivered training workshops to enhance technical skills in the community.
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Customer Support EngineerCisco Systems Jul 2010 - Dec 2010San Jose, Ca, Us• Provided technical support for Cisco's enterprise security product suite, utilizing debug tools and lab simulations to assist customers and partners.• Diagnosed and resolved faulty security configurations and devices, collaborating with engineers and global agencies to mitigate security threats.• Received a post-grad job offer as a result of personal productivity and successfully resolving Fortune 100 firms' security issues.
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Customer Advocacy Lab OperationsCisco Systems Jul 2009 - Dec 2009San Jose, Ca, Us• Supported global Technical Assistance Center (TAC) operations by replicating segments of customer networks in a multi-lab environment for local analysis and resolution.• Communicated with cross-functional Cisco partners and engineers to resolve customer issues efficiently.• Achieved record-setting customer satisfaction performance, leading to an invite to return the following year.
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Technical Support Analyst AssistantMilton Academy Jul 2008 - Dec 2008Milton, Ma, Us• Overhauled campus technology deployment procedures to streamline PC deployment and provisioning.• Developed and deployed a remote desktop imaging solution, reducing IT department personnel expenditure.• Supported help desk operations, solved inquiries, and maintained campus labs, network, and servers. -
Technology Coordinator AssistantSouthern Berkshire Regional School District Apr 2004 - Sep 2006• Coordinated campus-wide wireless network initiative, managed computer repair/administration, operated help desk, and provided technology support to students and faculty.• Applied for and secured federal grant for solar-powered car competition, leading to successful state-level competition qualification and entry.• Interfaced with students and faculty to troubleshoot technology issues, provide training, and ensure smooth technology operations.
Jesse Johnston Skills
Jesse Johnston Education Details
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University Of California, Berkeley, Haas School Of BusinessMaster Of Business Administration - Mba -
Northeastern UniversityBusiness Administration
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Cefam Centre D'Études Franco-Américain De ManagementBusiness Administration
Frequently Asked Questions about Jesse Johnston
What company does Jesse Johnston work for?
Jesse Johnston works for Google
What is Jesse Johnston's role at the current company?
Jesse Johnston's current role is Building Products and People at Google.
What is Jesse Johnston's email address?
Jesse Johnston's email address is je****@****ail.com
What is Jesse Johnston's direct phone number?
Jesse Johnston's direct phone number is +141344*****
What schools did Jesse Johnston attend?
Jesse Johnston attended University Of California, Berkeley, Haas School Of Business, Northeastern University, Cefam Centre D'études Franco-Américain De Management.
What are some of Jesse Johnston's interests?
Jesse Johnston has interest in Travel Hacking, Android, Photography, Hiking, Mobile Hardware, Bodybuilding, Chromebooks.
What skills is Jesse Johnston known for?
Jesse Johnston has skills like Leadership, Network Design, Solution Selling, Networking, Customer Engagement, Program Management, Market Research, Product Strategy, Process Excellence, Cisco Technologies, Product Management, Systems Engineering.
Who are Jesse Johnston's colleagues?
Jesse Johnston's colleagues are Drew Oros, Pavankalyan Pennapati, Bun Bun, David Theobald, Jim Groves, Bobbey Chair, Faseeh Chughtai.
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