Jesse J. Email & Phone Number

Portland, Or, Us

San Francisco, Ca, Us

Update: Laid off as part of a mass, company-wide reduction in force (RIF)As a Staff Software Engineer at Reforge I was responsible for leading the technical direction of the Growth Team in addition to fulfilling subject matter expert/individual contributor duties such as:- Large project scoping, design, planning, implementation, and launch planning- Day-today programming tasks and reviews in various languages: Ruby on Rails, React, Python, and other ancillary languages/frameworks.- Mentorship/Coaching- Incident triage and remediation- Leading post-mortem investigationsNotable Projects:- New Free Trial System: Large, 2+ project to design, scope, and implement a new customer facing free trial system to allow customers to self-service their own free trials versus the pre-existing manual process that required both direct user record updates and manual updates to the records in Stripe.- (started, but unfinished) A.Y.C.E. pricing updates: Began collaboration on a very large conversion of the platform to holistically offer and support a fundamental shift in pricing and selling of the core product. Project was in the beginning stages of planning when the RIF occurred.

Scottsdale, Az, Us

While working as a Staff Software Engineer for MO and serving as the Engineer Lead on the Login.gov Adoption Contract team, my responsibilities covered several different areas of engineering, product, and growth/business development.- Managed the work duties of up to four engineers - Performed architectural analysis and related software design activities - Worked collaboratively with Product Leads to scope, refine, and groom tickets for current and future engineering work.- Assisted the MO Leadership Team with new contract/task order evaluation and pre-proposal planning.- Interfaced and coordinated development tasks with internal VA and other contracted companies to adhere to established standards and processes for PII and PHI security.- Led and actively participated in the hands-on development of features/services Tech Stack:Ruby on Rails, Python, React, AWS services (multiple), Docker, Kubernetes, PostgreSQL, Redis, Sidekiq, DataDog, Sentry, Splunk, Citrix, Domo, Postman, Jenkins, GitHub Actions

New York, Ny, Us

As the Lead Software Architect I led the cloud services and cloud migration initiatives for CipherHealth. These initiatives were aimed at deconstructing the legacy Ruby on Rails monolith into scalable, easily maintainable Node.js microservices on Google Cloud Platform while also ensuring all new features/services would be cloud-native. - Performed architectural analysis and related software design activities - Developed detailed platform and product specifications with extra attention to system integrations and long-term compatibility - Analyzed software systems with a goal of proactively identifying and correcting performance and scalability bottlenecks - Oversaw the evaluation of software vendors or partners targeted for possible integration, including strategic applications, tools, and utilities - Evaluated and communicated strategic trade-offs to senior management and cross-functional teams - Provided technical guidance and mentorship to developers and engineers - Assisted with hands-on development of new features/services - Led Engineering, Product Development, and Business Operations analyses on ROI assessment of existing and new software services Other Positions Held: - Software Architect Tech Stack:Ruby on Rails, Node.js, Google Cloud Platform (GCP), React, Vue.js, Terraform, Docker, Kubernetes, MongoDB, PostgreSQL, Redis, Kafka, Sidekiq

Portland, Oregon, Us

As the Senior Software Architect at Conversa Health I assisted the CTO, CPO, and VP of Engineering to identify and enhance current platform capabilities and product offerings to improve lives of patients and healthcare providers. - Provided project management and subject matter expertise for the Engineering Teams for new and on-going features and services in support of all COVID-19 initiatives.- Created several new features in support of on-going test result reporting and patient outreach needs of both small and enterprise level customers.- Assisted with hiring and career growth of engineering team personnelOther Positions Held: - Software Architect - Senior Software Engineer Tech Stack:Ruby on Rails, Typescript, Vue.js, Docker, React, Amazon Web Services (AWS), PostgreSQL, Ansible

Portland, Or, Us

As a member of the Workflow team, our key performance indicators revolved around taking ownership of a legacy feature set, finding any short-comings, and then expanding on functionality for a renewed product marketing campaign. The Workflow Team was composed of a product manager, engineering manager, two backend software engineers, and two frontend software engineers.- Provided Ruby on Rails and JavaScript framework related subject matter expertise.- Took over and revitalized a legacy feature set previously maintained by an outgoing Engineering Manager.- Helped facilitate backlog grooming, scrum meetings, code reviews, and team retrospectives.Tech Stack: Ruby on Rails, React, PostgreSQL, Redis, Bitbucket, GitLab, Ansible, PuppetTechnology Consultant (temp. contract)

Temp Contract Assignment: The Multnomah Athletic ClubSoftware planning, development, and implementation specialist. Additional time spent assisting with website administration and updates, digital marketing campaign creation, and application administration planning.Some training duties of general staff and new staff web admin as needed.

Columbia, Maryland, Us

As a Developer Advocate for SparkPost I was focused on the West Coast of the United States. I provided in-person, video/webinar, and text based interaction/feedback with 3rd party developers and current customers to develop and create new integration and implementation opportunities. We also mentored customers and the wider developer community on best practices, provided code samples/application examples of product capabilities, and served as a direct feedback mechanism between the wider SparkPost Engineering/Product team and external developers.

Wellington, Nz

- Advocate for developers and community members within the company- Develop webinars and educational materials for internal and external users- Build proof-of-concepts, prototypes, and sample applications.- Integrate with product and engineering teams to help define product roadmap with community feedback- Create and deliver content relating to Raygun and associated technologies- Assist sales team with technical solutions design- Present at conferences and meet ups

Portland, Oregon, Us

• Assist with developer and investor outreach at conferences and in local dev community• Setup and Maintain devops systems and processes• Provide project planning, design, and implementation guidance• Directly work with senior developer to scope and build travel focused MVP (Ruby on Rails, Vue.js)• Customer Advocacy and Relations• Conduct daily/weekly deployment of production code to AWS and HerokuWorked with the following: Redis, Sidekiq, Vue.js, Ruby on Rails, PostgreSQL, AWS, Heroku, Git, GitHub, Circle CI, Honeybadger, Pingdom, Code Climate, Rubocop, and various gems (details available upon request)

• Provide hands-on content creation, campaign setup, lead scoring, and program administration• Design and implement SFDC CRM integration with current automation platforms• Advise marketing team on key performance indicators of marketing/event ROI

San Jose, California, Us

• Interfaced with customers and internal product team to help translate products needs into roadmap features.• Raised CSAT and other related KPI benchmarks or the Portland Premier Support Team from 4.0 to 4.2 and exceeded those benchmarks every month by an average of 0.5 points (4.7 average out of a 5 point scale)• Developed and managed the training of all local Support new hires, decreasing time-to-work from seven weeks down to five weeks.• Provided guidance and project management for the Training 2.0 project, personally overseeing the Continuing and Advanced Education portions.• Conducted all non-punitive HR, career development, promotion/raise, and related tasks for a 10 person team. Previous roles at Marketo:Team Lead - Tier 2,Technical Lead - Tier 2,Technical Support Engineer,Assoc. Technical Support Engineer

Portland, Or, Us

• Writing news and opinion pieces on campus, metropolitan, and nationwide issues.• Editing, proofreading, and formatting all articles for online publication• All website updates, maintenance, upgrades, and moderation of comments/forum

Washington, Dc, Us

Coordinated, maintained, and distributed all computer and software systems for the 9th Marine Corps District's Kansas/Missouri recruiters and recruiting stations.

Leatherhead, Surrey, Gb

• Managed and purchased all IT assets for entire region (10 states, 15+ division sites, 500+ users) • Performed all 2nd and 3rd Tier troubleshooting duties region wide• Conducted over 40 new site turn-ups/conversions• Traveled to various company sites performing maintenance and inventory

• Full range of sever and workstation tasks: purchasing, setup, and service • Full network installs of all server and workstation hardware and software • Extensive router/switch configuration experience • Assisted clients with web site design

• Setup, updating, and maintenance of D-Q University web presence • Led and participated in weekly planning meetings for web development • Participated in the development of the distance education and online class proposal

Washington, Dc, Us

• Operated and ran a 5 Marine Help Desk/Call Center for a 250+ user domain • Trained all new network technicians and conducted field comms training for training units• Attended DLIFLC for 2671 Cryptologic Linguist (Arabic) MOS training• Wildland Firefighting certified

B.S., Community Health Education

Computer Science

A.S., Information Systems Security