Jessica Parker Email & Phone Number

Arvada, Co, Us

United States

Cultivate authentic relationships that drive satisfaction by delivering enterprise solutions to address pain points. Support enterprise collaboration to deliver organic growth by developing strategies and programs across key National Accounts. Implement pricing strategies and action plans across key accounts to ensure proper accordance to ITW business strategy that support customer needs and business model. Owns and leads GPO and Facility Management segments to demonstrate organic growth strategy and resources.

Denver, Colorado, United States

Oversaw Hobart installation sales across CO, CA, AZ, and NV. Identified customer needs and devised strategies to sell Hobart installations. Designed and presented quarterly dealer presentations for existing and potential dealers and customers. Managed 40+ technicians in designated markets. Uncovered pro-bono service opportunities for independent restaurants struggling throughout COVID to cultivate revenue-generating accounts post-COVID. Earned exceptional performance reviews.> Increased YTD revenue 7.5% (2021) and 7% (2020) in a market that had zero revenue dollars in 2019 for turn-key installations.> Grew Denver market revenue by 103% YOY by updating processes to focus on CRM, customer and dealer communication, and optimized scheduling.> Elevated repeat business rate by implementing new customer experience practices.

San Francisco, California, United States

Optimized food & beverage and retail operations for $4.3 million account with 900,000 guests and 150+ employees and managers. Liaised between the San Francisco Zoo Board of Directors, City of San Francisco, and Service Systems Associates (SSA). Achieved financial goals. Implemented sales strategies and marketing to target corporate and social events and conferences ranging from 400 to 5,000 attendees. Revitalized client relationships and managed contracts.> Increased revenue through introduction of Grab and Go options, and the implementation of sustainable initiatives and local procurement focus.> Improved event and conference website and financial structure.> Planned and led community engagement efforts, such as the International Ocean Film Festival and the Zoological Society events.> Reduced employee turnover and increased promotion of staff.

Fort Collins, Colorado Area

Attained startup funding and created business, marketing, and financial plans for a 221-seat farm-to-table restaurant after re-developing 130+ year farmhouse. Implemented and sold onsite and offsite catering and conference program with events ranging from 50 to 300 guests. Drove strategic food procurement and diet-based health programming. Developed handbooks, training, and SOPs.> Generated $1.2 million in annual gross revenue in the first year with a 9% net profit and attained a 1.5%+ increase each subsequent year.> Elevated brand through role of head storyteller across all media. Educated community on ingredients, promoted seasonal menus, and led monthly farm tours.> Directed all aspects of business, including farming and animal maintenance.

Fort Collins, Colorado Area

Sourced capital to start a community-focused food truck with a locally sourced menu featuring proteins from ethical and humane producers and attention to alternative dietary habits. Managed marketing, promotions, partnerships, and access to key operating locations, including opportunity to operate food truck and brick and mortar site on CSU campus during major renovation. Produced $20,000 in revenue during pre-operations stage via catering program. > Grew revenue by 8.5% yearly by gaining new contracts built from establishing community relationships through Colorado State University, Odell Brewing and New Belgium Brewing.> Achieved Colorado Restaurant Association, Spotlight Awards - Newcomer Award, 2012.

Greater Denver Area

Promoted to operate Elway’s $11 million steakhouse in 5-diamond luxury hotel. Managed staff of 45+. Directed catering sales and operations, generating $750,000 in private dining functions. Instituted sustainable procurement practices, formed relationships within the CO ranching/farming community, and educated staff on in-house butchery program. Pioneered in-room dining menu for professional athlete guests.

Greater Los Angeles Area

Selected for pre-opening team of a 1,001-room hotel located in the LA LIVE complex and Staples Center. Liaised between operations and VIPs, ownership, executive committee, and management. Drove sales and exceptional conference rooming experience. Created training and development program for 85+ diverse employees from the Downtown Los Angeles community on 5-star 5-diamond service.

San Francisco Bay Area

Spearheaded the opening of a front office and retail store as part of the hotel’s renovation. Established food and beverage upselling strategy. Created operational conference experience (events with 300 to 1,000 attendees) in conjunction with San Francisco city planners. Developed employment opportunities within historically underrepresented communities in the Bay Area through the Marriott Bridges program.

Maui, Hawaii

Oversaw front desk, operators, valet, and bell department functions. Deployed new Concierge Assistant system property wide and trained managers and associates. Increased Associate Engagement Survey score for Overall Workgroup Engagement to 4.29 from 3.72 and Overall Satisfaction to 53% from 20% (MVCI Matrix).

Fort Collins, Colorado, United States

Transitioned between Housekeeping, Human Resources, Front Office, Executive Assistant and Food and Beverage to continue building a hospitality foundation in different sectors of the hotel industry.

Colorado Springs, Colorado Area

Gained five star and five diamond experience in Operations and Food and Beverage.