* Manage team of analysts in Business Services with a focus on support* Provide analytics to Customer Programs around rate changes, policy, and regulatory filings* Leadership on legislative bills, rate analyses, gas transportation, and operations support* Implement continuous improvements to support services, operations, and analysis dashboards* Ensure CPUC policies and procedures are adhered to across the organization

* Supervise the Marketing Analytics team to identify insight and data-based recommendations* Manage effective predictive targeting for customer promotions* Lead the creation of self-service data visualization, storytelling and reporting* Create the strategy for measuring the effectiveness of marketing channels and communications* Utilize CIS, Social Listening (Brandwatch), PowerBI, SAS, and other data science tools

* Program Manager for the technologies, services, budget, and support* Strategic planning of the new systems, business cases, and concepts for the department* Project Manager for capital initiatives, vendor software releases, and change management* Lead communication and influence in matrix organization for process improvement* Continue to lead support team and direct reports for Energy Supply as described below

* Supervisor of business line shadow IT support team for technologies and services for the department* Project manager of technical and business projects for the department* Vendor management for Allegro, PCI, Versify, Yes Energy, FEA, OATI, PRT, Tableau, Energy Intelligence Group, Platts, Sungard, ABB, Tullett Prebon, NICE, GlobalView, and Morningstar* Multiple roles in SDLC including Lead SME, BSA, Test Manager, and Project Manager* Hands on role with developer and support for… Show more * Supervisor of business line shadow IT support team for technologies and services for the department* Project manager of technical and business projects for the department* Vendor management for Allegro, PCI, Versify, Yes Energy, FEA, OATI, PRT, Tableau, Energy Intelligence Group, Platts, Sungard, ABB, Tullett Prebon, NICE, GlobalView, and Morningstar* Multiple roles in SDLC including Lead SME, BSA, Test Manager, and Project Manager* Hands on role with developer and support for vendor and self developed solutions Show less

* Requirements analyst for vendor system substitution, ETRM and CAISO scheduling applications* Planned and developed governance, records retention, and SOX/audit and controls* Continued to program and develop VBA, database, and other technology solutions and process improvements for the department

* Develop MS Access Pricing and Risk Management System* VBA excel spreadsheet programming for option based financial model in Energy Risk* Worked under the direction of Accenture/Structure consulting group

* Web application design and development for HR Finance company applications (PL/SQL and ASP).* Created change management governance and tracking system.

* Response team development, project lead, and mentoring junior level developers and analysts.* Programmer for web based automated workflow systems and Oracle Workflow processes.* ASP/JavaScript change management and content management system* Infrastructure admin on IIS, Site Server, and Cisco Local Director.

* VBA\JavaScript programmer migrating client/server applications to ASP web applications. * Quality assurance and tester for intranet application development team. * Webmaster of multiple IIS web servers .* Novell and NT Server Administration.