Jess Gonzalez Email & Phone Number

Oceanside, California, United States

- Excelled in high-paced retail wireless sales environment by meeting variable sales quotas monthly.- Increased target sales and helped the team meet stretch goals.- Received multiple acknowledgements due to reaching target sales goals and customer satisfaction.- Managed scheduling system for over 40 clients a day.- Utilized different CRM’s such as DASH, Customer Welcome, and LiveEngage.- Assisted management by ensuring all team policies and processes were implemented… Show more - Excelled in high-paced retail wireless sales environment by meeting variable sales quotas monthly.- Increased target sales and helped the team meet stretch goals.- Received multiple acknowledgements due to reaching target sales goals and customer satisfaction.- Managed scheduling system for over 40 clients a day.- Utilized different CRM’s such as DASH, Customer Welcome, and LiveEngage.- Assisted management by ensuring all team policies and processes were implemented properly.- Trained new mobile associates, to become certified as mobile experts in order to drive sales of the business. Show less

Escondido, California, United States

• Created and implemented brand management strategy resulting in a 15% increase in social media followers and a 204% increase in engagement on all platforms. • Generated over $500 in donations through creative pitch ideas for in-person events and online fundraisers. • Shot and edited all content for social media platforms such as Tik Tok, Instagram, Facebook, and website, resulting in a 40% increase in website traffic and adoptions. • Managed social media calendar, including… Show more • Created and implemented brand management strategy resulting in a 15% increase in social media followers and a 204% increase in engagement on all platforms. • Generated over $500 in donations through creative pitch ideas for in-person events and online fundraisers. • Shot and edited all content for social media platforms such as Tik Tok, Instagram, Facebook, and website, resulting in a 40% increase in website traffic and adoptions. • Managed social media calendar, including writing copy, generating hashtags, and organizing content, resulting in a 15% increase in social media followers and a 204% increase in engagement on all platforms. • Oversaw community management, guaranteeing timely responses on all socials and ensuring unique and fun responses to promote community engagement, resulting in a 204% increase in engagement on all platforms. • Created a website to make viewing the animals easier, increasing website traffic and adoptions by 40%. • Created miscellaneous design materials such as event flyers, custom highlight covers, and creating their wlo.link, resulting in a 40% increase in website traffic and adoptions. Show less

Oceanside, California, United States

• Worked on implementation of new marketing strategies and campaigns• Pro-actively participated in weekly team meetings and contributed to brainstorming and idea generation.• responsible for administrative duties including preparing marketing materials, printing proposals, placing or picking up promotional props and organizing booths at events

Carlsbad, Ca

• Evaluate sales goals and marketing promotions in regard to overall store profitability. • Consistently met $2,500 sales quota by use of sales techniques unique to company culture. • Evaluate and process inventory to ensure smooth access to merchandise and strengthen loss prevention.

Carlsbad, Ca

• Increased sales leads by 20% through implementation of email campaigns and search engine optimization strategies. • Trained 15 new and current hires resulting in an increase in overall team performance. • Improved data analysis processes resulting in 20% increase in efficiency and accuracy. • Achieved a daily average of 50 sales calls resulting in 40% increase in sales leads and revenue.

Carlsbad, Ca

• Drafted discoveries, motions, and memorandums.• Scheduled and appeared at court hearings, and depositions.• Knowledge of MyCase and LexisNexis

Escondido, Ca

• Maintained office services by organizing office operations and procedures. • Provided technology support • Controlled correspondence and designed filing systems. • Reviewing and approving company supplies

Oceanside, Ca

• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.• Executed contracts and ensured all customer identification was complete and valid.• Performed opening and closing procedures such as checking inventory, safe, cash register, contracts, and alarm system were properly set and secured.• Provided Training and guidance to new employees.

Bachelor Of Business Administration - Bba, Global Business Marketing

Activities and Societies: Marketing Society Ambassador

Associate Of Arts And Sciences - Aas, Business Administration And Management, General