Owner and founder of JLMiller Consulting. We help small local businesses by providing essential human resources functions at affordable rates. JLMiller specializes in compliance audits, employee handbooks, policy and procedure development, recruiting, and general consultation.

• Enhanced team workflow and employee job satisfaction by coordinating communication between managers and employees.• Collaborated with department managers to assess needs.• Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.• Created organizational filing systems for records, correspondence and employment related documents.• Created and implemented initiatives to improve employee engagement.• Updated processes by reviewing existing documentation and leveraging feedback to ensure available information accuracy and usability.• Streamlined HR efficiencies and coordinated new hire orientations while providing onboarding and training for all new employees.• Devised hiring and recruitment policies.• Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes.• Monitored and handled all employee claims, including performance-based and harassment incidents.• Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.• Developed strategy for recruitment and hiring.• Maintained company compliance with all local, state and federal laws.• Implemented training programs for new and existing employees.• Collaborated with management to build and implement effective, modern employment policies.• Streamlined the recruiting processes for the entire team.

• Discussed all employment aspects with prospective employees, including expected tasks, compensation and policies, to promote clarity from day one.• Maintained current understanding of state and federal policies such as EEO.• Collaborated with management to build and implement effective, modern employment policies.• Generated and updated complete and accurate employee files for property management group with nearly 500 employees.• Assisted with meetings and presentations within company.• Assisted with the on-boarding process of 80 new hires in 2017.• Recruited and screened qualified potential employees.• Documented business processes and analyzed procedures to ensure alignment with changing business needs.• Screened all applicants based on qualifications and background.• Reviewed job applications to identify, vet and recommend optimal candidates.• Established special recruiting events to draw in local talent.• Worked with marketing to develop and implement recruiting materials.• Sourced candidates via variety of online methods.

• Mentored and motivated team members to efficiently achieve challenging business goals.• Engaged team members and improved performance by delivering daily updates and conducting monthly meetings to obtain feedback and convey new policies.• Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.• Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.• Resolved problems promptly and effectively to elevate customer approval.• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.• Enforced quality assurance protocols to deliver ideal customer experiences.• Motivated, trained and disciplined employees to maximize performance.

• Recruited and trained a solid team of professionals to manage all golf course needs.• Oversaw the safe handling of all hazardous materials.• Troubleshot and repaired issues with equipment.• Directed special projects such as winterization, tree removal and flower bed installations.• Maintained compliance with company standards to perform all maintenance activities.• Followed standards and procedures to maintain safe work environment.