Global Director, Ecommerce & Digital Marketing
Ventura, California, United States
Developed and executed comprehensive ecommerce strategies to drive sales, increase customer acquisition & retention, improve overall online performance, and achieve revenue targets for .com, Amazon Premium Beauty, and RevitaLash Cosmetics global partner sites.Oversaw the end-to-end management of the ecommerce platforms, ensuring seamless customer experiences, optimized site content by device (mobile first), and effective merchandising strategies.Directed, implemented and optimized effective platform specific digital marketing campaigns, including PPC, SEO/SEM, email marketing, SMS, and social media, to drive traffic and maximize conversions.Analyzed data weekly/monthly to optimize performance and identify opportunities for growth, improve conversion rates, and enhance the overall user experience.Led a team of ecommerce & digital marketing professionals, providing guidance, mentorship, and fostering a culture of collaboration, strategic thinking and innovation.Collaborated cross-functionally with marketing, analytics, operations, finance and IT teams to align ecommerce initiatives with broader organizational goals and objectives.Managed vendor relationships and negotiated contracts with third-party service providers to ensure cost-effectiveness and operational efficiency.Researched industry trends, emerging technologies, and best practices in ecommerce, seeking opportunities to innovate and improve the customer experience.