• Document Management: Utilize the tracking system to manage high-volume cases, send notices and follow-up correspondence to request pending documentation / schedule appointments for case management objectives.• Investigative Determination: Make timely decisions on financial determinations that directly impact payment or account collections. Interpret state and federal policies and procedures to assess program impact and determine claimant responsibilities. Investigate resource allegations using various tools such as Sunbiz, FL Property Appraisals, or review open-source data to verify international properties, in addition, verify income allegations by requesting Financial Institution Records.• Eligibility for Benefits: Assessed eligibility through different factors, conduct thorough interviews for various SSA programs (SSI/Disability), utilizing various application tools, following HIPAA rules, verifying document authenticity and maintain continuous workflow, and identify case discrepancies to maintain accuracy and integrity of claim processing.

• Executive Assistance: Managed complex schedules, organized meetings, and travel. Developed and maintained systems for managing country risk assessments.• Criminal Document Preparation: Collected and prepared critical criminal documents, including Grand Jury and trial subpoena productions, Disclosure of material documents, Non-Disclosure Orders, Search Warrants, and indictment packets.• Civil Discovery:Processed initial complaints and prepared legal documents such as Notices of Appearance, Answers, Scheduling Orders, Memos, and Motions. Managed civil discovery by submitting requests for subpoenas, interrogatories, and scheduling depositions.• Logistics and Travel:Coordinated telephonic and video conference meetings, arranged interpreters, mediation, and depositions. Handled travel: lodging, flights, vehicle rentals, and conference space.• Conflict and Records Management: Oversaw file management, obtained conflict of interest documentation, and ensured proper storage and retrieval in internal databases. Utilized CM/ECF, PACER, and CourtLink. • Litigation: Prepared evidence and exhibits for trial, including indexing, organizing, and assembling discovery materials. Redacted Personally Identifiable Information (PII), maintained discovery logs, and ensured timely provision of case materials to opposing counsel.• Legal Research: Conducted legal research using LexisNexis and Courtlink.• E-Filing: Electronic filing of case documents with CM/ECF and PACER. Ensured accuracy of filings by reviewing documents.• Recruitment and Training: Posted internship opportunities on platforms, reviewed resumes, and assessed qualifications for potential interns. • Procurement and Fiscal Management: Sourced and managed contracts/invoices for various services including expert witnesses, mediators, and travel. • Community Outreach: Acted as a liaison with local and state police departments and other stakeholders.