Jesse Maagad Email & Phone Number

Greater Toronto Area, Canada

Greeting customers upon arrival at the restaurantProviding excellent customer service during their dining experienceProviding suggestions for food or drink choices to dinersTaking feedback from dinersCleaning tables and preparing spaces for future dinersCarrying drinks and food from the kitchen or bar area to the tablesMemorizing the food menu and wine list as well as any nightly specialsSetting tables throughout the shift

Metro Cebu, Central Visayas, Philippines

Hard Skills:1. Computer Literacy: Proficiency in using computers, navigating softwaresystems, and multitasking between various applications.2. Communication Skills: Clear and effective verbal and writtencommunication skills to interact with customers and colleaguesprofessionally.3. Language Proficiency: Fluency in the language(s) required for customerinteraction, such as English or other languages based on the client base.4. Active Listening: Ability to listen attentively to customer concerns andquestions to provide accurate and relevant responses.5. Customer Service Skills: Knowledge of customer service principles andpractices, including handling inquiries, resolving complaints, andmanaging customer relationships.6. Problem-Solving Skills: Capacity to identify customer issues, analyzesituations, and provide appropriate solutions or escalate issues asneeded.7. Time Management: Capability to manage time effectively to handlemultiple customer interactions efficiently while maintaining service quality.8. Adaptability: Flexibility to adapt to different customer personalities,company policies, and changing situations during interactions.9. Data Entry: Accurate and efficient data entry skills for recordingcustomer information, updating records, and processing transactions.10. Technical Proficiency: Familiarity with relevant software, tools, andplatforms used in the BPO call center environment, such as CRMsystems, telephony software, and ticketing systems.11. Sales Skills (if applicable): Basic understanding of sales techniquesand the ability to upsell or cross-sell products or services as per companyguidelines.

Metro Cebu, Central Visayas, Philippines

• Software Proficiency: Adobe Illustrator, Photoshop, InDesign (especiallyif they offer print layout services)• Typography: Understanding of different fonts, kerning, leading, andhierarchy• Layout and Composition: Principles of balance, contrast, and emphasis• Color Theory: Ability to use color effectively to communicate a messageor evoke emotion• Design Principles: Understanding of card design and layoutPhoto Editing:• Adobe Photoshop: Advanced skills in photo manipulation, retouching,and image editing• Lightroom: Ability to edit and organize large collections of photos• Photo Composition: Understanding of rule of thirds, leading lines, andcropping techniquesAdditional Skills:• Version Control Systems: Familiarity with tools like Git for managingdesign assets• Design Thinking: Ability to approach problems creatively and developuser-centered solutions• Communication Skills: Ability to collaborate effectively with clients andcolleagues

Cagayan De Oro City, Northern Mindanao, Philippines

Operational Management:• Warehouse Management: Familiarity with warehouse layout,organization, and inventory control systems.• Package Handling: Knowledge of proper handling procedures for varioustypes of packages.• Route Optimization: Ability to efficiently assign delivery routes to riders.• Performance Management: Skills in setting goals, providing feedback,and evaluating performance for staff.• Budgeting and Cost Control: Experience in creating and managingbudgets for operational expenses.• Reporting and Data Analysis: Ability to generate reports and analyzedata to track performance and identify areas for improvement.• Logistics and Delivery:Delivery Management: Understanding of different delivery methods andlogistics principles.Rider Management: Skills in assigning tasks, tracking progress, andensuring rider safety.Customer Service: Ability to handle customer inquiries and resolve anydelivery issues.

Bedok North Ave 4, Blok 3016, 08-22, Singapore 469947

Production and Printing:• Machine Operation: Proficiency in operating printing machines (e.g., t-shirt printers, mug printers, heat press machines) for various printing techniques.• Quality Control: Understanding of quality control procedures for printed products.• Artwork Editing: Skills in using graphic design software (e.g., Adobe Illustrator) to edit artwork for printing.• Production Planning: Ability to plan and schedule production tasks efficiently.• Inventory Management: Knowledge of inventory control procedures for printing supplies and merchandise.Technical Skills:• Network Troubleshooting: Skills in identifying and resolving network issues affecting printers or computers.• PC Troubleshooting: Ability to troubleshoot and resolve basic computer hardware and software problems.• Printer Installation & Maintenance: Experience in installing, configuring, and maintaining printers.Additional Skills:• Attention to Detail: Meticulousness in ensuring accuracy and quality in print production.• Time Management: Skillful organization to prioritize tasks and meet deadlines.• Problem-solving: Ability to identify and resolve technical issues related to printing or equipment.• Customer Service: Skills in handling customer inquiries and requests related to printing orders.

Block 1014 Geylang East Ave 3 #01-198, Singapore 389729

General Technical Skills:• Troubleshooting: Ability to identify and resolve technical issues with equipment, software, or systems.• Communication Skills: Clearly explain technical issues and solutions to colleagues and clients.• Technical Documentation: Understanding of technical manuals and the ability to document procedures.• Computer Literacy: Proficiency in using various computer programs and operating systems.• Data Analysis: Ability to analyze data to identify trends and solve problems.Specific Skills:• Manufacturing: Knowledge of production processes, machinery, and quality control procedures.• IT Support: Skills in setting up, maintaining, and troubleshooting computer networks and systems.• Engineering: Understanding of engineering principles and technical drawings.

Cagayan De Oro City, Northern Mindanao, Philippines

Keyword Research & Analysis:• Keyword Research Tools: Proficiency in using keyword research tools like Ahrefs, SEMrush, Moz, or Google Keyword Planner.• Search Intent Understanding: Ability to identify the intent behind user search queries (informational, transactional, navigational).• Competitive Analysis: Skills in analyzing competitor websites for their keyword strategy and SEO tactics.Technical SEO:• Website Crawlability & Indexing: Understanding how search engines crawl and index websites, and how to optimize for it.• Robots.txt & Sitemap Creation: Skills in managing robots.txt files and creating sitemaps to help search engines crawl your website efficiently.• Mobile-Friendliness: Understanding of Google's mobile-first indexing and how to ensure your website is mobile-friendly.• Structured Data Implementation: Knowledge of structured data markup and its implementation for improved search results.• Page Speed Optimization: Skills in identifying and addressing technical issues that slow down website loading speed.Off-Page Optimization:• Link Building Strategies: Understanding of various link building strategies like guest blogging, directory submissions, and broken link building.• Backlink Analysis: Skills in analyzing a website's backlink profile to identify opportunities and potential issues.• Brand Monitoring: Ability to monitor brand mentions and online reputation through social media and online review platforms.Analytics & Reporting:• Google Analytics: Proficiency in using Google Analytics to track website traffic, user behavior, and SEO performance.• SEO Reporting: Skills in creating reports that track SEO progress and demonstrate the impact of SEO efforts.• Data Analysis: Skills in interpreting data from analytics tools to make informed SEO decisions.• Communication Skills: Clearly communicate SEO strategies and results to clients or colleagues.• Staying Up-to-Date: Staying informed on the latest SEO trends and algorithm updates.

Business General, Business/Commerce, General

I am currently studying this program.

Bachelor Science In Computer Science, Comp