Jesse Mader Email and Phone Number
Jesse Mader work email
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Jesse Mader personal email
Webkit Developer who loves finding solutions to technical problems and decreasing MTTR and SLAs.Over 5 years of experience testing AAA title video games.Extensive experience in proprietary software and hardware supportKnown for evaluating problems and finding/chasing down solutions by looking at the big picture and using an outside-of-the-box mentality.A consistent team player with excellent communication/writing skills and the ability to work in very stressful situations. Able to meet tight deadlines and use my resources as well as my skillsets to overcome obstacles.My skillset includes:- Leadership skills- Verbal and Writing skills- Advanced problem-solving skills - Teamwork skills but can be self-managed- Fast to adapt to changes- Full understanding of application workflow and logging - Deep understanding of coding syntax across multiple languages- Understanding of Oracle Database structures- Microsoft Office/Google Suite skillsets- Understanding of multiple IDEs- After Effects, Adobe Premiere, and Sony Vegas skillsets - Basic knowledge of Mocha and Boujou 5Task/Ticket Management:- Jira- FrontRange Heat- Trello- ClickUp (Administration)- AirTable (Administration)- JetBrains Suite (Administration)Operating Systems:- Windows Operating Systems- macOS (Basic Understanding)- Linux (Kali) (Basic Understanding)- VirtualBoxI can code in the following languages: (going from most knowledgeable to least)- Javascript - Node.js / Node-Webkit / Electron- HTML5- CSS- SASS- PHP- Powershell - Visual Basic (VBA/VBS)- Command Line- Bash / Git- Java- C#If presented code, I could read:- Java- C#- C++- Javascript - Typescript - Node.js- Most Javascript Frameworks - HTML5- CSS- SASS- PHP- PowerShell- Visual Basic (VBA/VBS)- Command Line- Bash / Git
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System Analyst IiiAscena Retail Group, Inc. Jan 2018 - PresentMahwah, Nj, Us• Quickly and efficiently investigated store software issues to find a resolution or escalation path to any given problem.•Would effectively communicate with store managers in a clear, positive, and professional manner to accurately diagnose a store's technical issues, gather the necessary information, and perform standard/preliminary troubleshooting using all relevant available resources.• Clearly and thoroughly documented incident updates with the most current information possible to give a timeline of occurrences for any given Incident.• Work closely with other teams to solve problems and document/provide information to downstream teams to increase FCR.• Performed deep dives on issues to find the root cause of the initial problem.• Developed scripts and applications to allow for a more accurate analysis of problems and increase MTTR for these obstacles. -
Service Desk Analyst IAscena Retail Group, Inc. Jun 2017 - Jan 2018Mahwah, Nj, Us• Served as the initial contact for stores reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues.• Would effectively communicate with store managers in a clear, positive, and professional manner to accurately diagnose a store's technical issues, gather the necessary information, and perform standard/preliminary troubleshooting using all relevant available resources.• Clearly and thoroughly documented incidents to allow my team, as well as level 2 and level 3 support teams, to understand what is occurring.• Maintained/Created tools and scripts that increased FCR and MTTR times for our team. -
Project LeadSoon Studios Jun 2020 - PresentNewark, Delaware, Us -
Senior Web DeveloperSoon Studios Jun 2020 - PresentNewark, Delaware, Us• Maintain the Installation 01 website, installation01.org. [PHP, SASS, JavaScript]The website displays updates and information about Installation 01, "a fan-made Halo game for Windows, macOS, and Linux created by Halo lovers from around the world under the banner of Soon Studios." The site handles user authentication, game statistics, and user support.• Co-Developed/Maintain the Installation 01 Discord Bot. [Node.js, JavaScript, Discord.js, Google's API, Other API Calls]The Installation 01 Discord Bot (I01 Bot) is a tool used to monitor the Installation 01 Discord server's user traffic. The bot is developed to be fully modular and be updatable without touching the bot. This allows for easy updates and implementation cutting down on time remoting in to the server and manually updating the code. This is achieved by having the bot check Gitlab for changes every 60 seconds. If changes were found, the bot would automatically pull those changes from the origin master branch and restart with these changes. The bot features multiple commands ranging from dynamic responses to database entries. Additional features and functionality include,- Writing messages to a Google Sheet based on the contents and verbiage- Removing messages automatically depending on the wording of the messages- Enable/Disable Debug logging along with pulling log files.- Add Google Sheet entries that are used for user permissions and logging based on an end-users command. -
Frontend Web DeveloperSoon Studios Jan 2020 - Jun 2020Newark, Delaware, Us• Maintain the Installation 01 website, installation01.org. [PHP, SASS, JavaScript]The website displays updates and information about Installation 01, "a fan-made Halo game for Windows, macOS, and Linux created by Halo lovers from around the world under the banner of Soon Studios." The site handles user authentication, game statistics, and user support.• Co-Developed/Maintain the Installation 01 Discord Bot. [Node.js, JavaScript, Discord.js, Google's API, Other API Calls]The Installation 01 Discord Bot (I01 Bot) is a tool used to monitor the Installation 01 Discord server's user traffic. The bot is developed to be fully modular and be updatable without touching the bot. This allows for easy updates and implementation cutting down on time remoting in to the server and manually updating the code. This is achieved by having the bot check Gitlab for changes every 60 seconds. If changes were found, the bot would automatically pull those changes from the origin master branch and restart with these changes. The bot features multiple commands ranging from dynamic responses to database entries. Additional features and functionality include,- Writing messages to a Google Sheet based on the contents and verbiage- Removing messages automatically depending on the wording of the messages- Enable/Disable Debug logging along with pulling log files.- Add Google Sheet entries that are used for user permissions and logging based on an end-users command. -
Game TesterKeywords Studios Feb 2015 - PresentDublin, Ireland, Ie• Performed quality assurance on multiple AAA title videogames across a variety of gaming companies.• Utilized the game mechanics and engine functionality to find, execute, and document glitches and exploits within a game prior to their official release.• Made well-prepared statements and proposals on how to prolong a game's life cycle. -
Sales AssociateBest Buy Sep 2014 - Jan 2018Richfield, Minnesota, Us -
Video EditorSelf-Employed May 2013 - Jan 2018London, Gb- After Effects, Adobe Premiere, and Sony Vegas skillsets- Basic knowledge of Mocha and Boujou 5
Jesse Mader Education Details
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The Ohio State University At NewarkElectrical And Electronics Engineering
Frequently Asked Questions about Jesse Mader
What company does Jesse Mader work for?
Jesse Mader works for Ascena Retail Group, Inc.
What is Jesse Mader's role at the current company?
Jesse Mader's current role is System Analyst III at Ascena Retail Group, Inc..
What is Jesse Mader's email address?
Jesse Mader's email address is je****@****ail.com
What schools did Jesse Mader attend?
Jesse Mader attended The Ohio State University At Newark.
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