With over six years of experience in customer service, I am dedicated to delivering exceptional service and creating memorable experiences. My experience as a Night Auditor at Holiday Inn Express allowed me to hone my front desk and accounting skills, ensuring accuracy and security in all transactions. Currently, I serve as a Customer Service Representative with Timitron Corporation on a government contract, where I support clients and ensure their needs are met with the highest standards of care.I am also certified as a Security Officer by the New Jersey State Police, underscoring my commitment to safety and compliance. I am currently pursuing an associate's degree in Business Administration and Management and have completed a certificate in Mass Communication and Media Studies. My goal is to leverage communication tools to enhance customer experiences and contribute to the growth of the hospitality industry.I am passionate about opportunities for growth, continuous learning, and using my skills and creativity to make a positive impact. I look forward to connecting with like-minded professionals and exploring new avenues in customer service.