Key responsibilities:• Conduct end-to-end implementation of Odoo ERP modules tailored to clients’ needs, enhancing operational workflows.• Collaborate with stakeholders to gather business requirements, translate them into technical specifications, and create customized solutions.• Provide technical training and post-implementation support to end-users, boosting adoption rates.• Collaborated with developers in developing custom modules to meet unique business requirements.• Integrate Odoo with third-party applications, ensuring seamless data flow and system reliability.• Design workflow improvements to automate business processes, reducing manual tasks.• Lead cross-functional teams to ensure timely project delivery within scope and budget.• Monitor system performance and troubleshoot issues while maintaining system uptime.• Stay updated on latest Odoo features, best practices, and industry trends.

Key responsibilities:• Analyse and understand the business software needs, challenges and translate them into effective Odoo solutions.• Show the software by providing tailored demonstration according to the customers' needs.• Provide customised quotes and negotiate conditions of the contract.• Ensure the Odoo system is configured to align with clients' specific needs, ensuring smooth functionality across modules.• Ensure the project objectives are met and the implementation remains within the project scope.• Identify and troubleshoot issues during implementation, ensuring timely resolutions for project success.

Key responsibilities:• Responsible for the overall planning, strategy, direction and control of the business• Plan, project manage and guide solutions delivery to clients.• Developing strategic plans that expand the customer base and satisfaction while ensuring the business maintains a strong presence in the industry.• Maintaining working knowledge of the ERP industry’s climate and competition to effectively position the business and deliver solutions to clients.• Conducted detailed gap analyses to identify business process inefficiencies and proposed solutions.• Deployment and configuration of ERP modules, contributing to the successful delivery.• Provided technical support and user training, enhancing client satisfaction and system proficiency.• Carry out all functional aspects of POS System and ERP implementation from solution design, testing, data migration and scope reports.• Guide CCTV installation to clients.• POS hardware sales: Receipt printers, cash drawers, scanners, price display poles, CCTV cameras & ETR Machines.

Scope• Plan, project manage and implement new sites from solution design, evaluation model build and testing, data migration and all functional aspects of a Sage X3, HR Works and IQ Retail ERP implementation• Provide training to customer in relation to the setup of the proposed solution• Conduct requirement/user acceptance workshops• Post project delivery support for customers under maintenance• Draft project documentation as well as functional documentation (user guides) for customers• To support new business development on pre-sales role as required• Research product upgrade requirements and implement as required• Attend and undertake product training as required• Functionally design and test customized client solutions• Ensure project profitability outcomes• Scope, Develop and Deliver reports for clients

Trained and certified:-As a Financials, Technical and Distribution consultant in Sage X3 (Business Cloud Enterprise Management)-To provide support and implementation of Sage Business Cloud Enterprise Management solution-X3

Customer service representative, Internship & graduate trainee(Odoo consultant, Odoo Developers, Odoo implementation)