Jessen Arcilla
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Jessen Arcilla Email & Phone Number

2nd line Engineer at TechQuarters at TechQuarters
Location: Metro Manila, Philippines, Philippines 5 work roles 1 school
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Current company
TechQuarters
Role
2nd line Engineer at TechQuarters
Location
Metro Manila, Philippines, Philippines
Company size
30 employees

Who is Jessen Arcilla? Overview

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Quick answer

Jessen Arcilla is listed as 2nd line Engineer at TechQuarters at TechQuarters, a company with 30 employees, based in Metro Manila, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Jessen Arcilla.

Jessen Arcilla previously worked as 2nd Line IT Engineer at Techquarters and Microsoft 365 Cloud Ambassador at Rhipe. Jessen Arcilla studied at Tecnological Institute Of The Philippines.

Company email context

Email format at TechQuarters

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TechQuarters

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Profile bio

About Jessen Arcilla

An accomplished service professional with over 10 years of experience specializing in technical expertise, customer service and managerial skills within a call center environment. Excellent experience in ITO and BPO industry which equates to familiarity of local and international business. English communication proficiency, multi-tasking and stress-handling abilities providing an edge amongst others. Equipped with remarkable personality, schedule flexibility, analytical and verbal communication skills.Technical Skills•Operating Systems: Windows XP, Vista, 7, 8, 10 and Apple OSX•Networking: Wired and wireless Routers, Modem Gateways, Switches, Access points, Wireless Repeaters & NAS •Office Applications: Office 365, MS Word, MS Excel, MS PowerPoint, MS Outlook, Exchange, Lync (2010/ 2013), Skype, Microsoft Teams. •Multimedia Applications: Adobe Photoshop.•Billing System: Citrix•Help Desk Application: Active Roles System (ARS), Active Directory, IRIS (Service Now), Remedy, DRA, UNIX (Putty),Freshdesk, NinjaRMM,Remote desktop, Airwatch MDM and Blackberry Enterprise. Oracle JDE Password management. Remote Application (LogMeIn Rescue, TeamViewer). Active Roles. . Admin: Office 365 admin, Azure AD, Microsoft Intune.

Current workplace

Jessen Arcilla's current company

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TechQuarters
Techquarters
2nd line Engineer at TechQuarters
london, greater london, united kingdom
Website
techquarters.com
Employees
30
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5 roles

Jessen Arcilla work experience

A career timeline built from the work history available for this profile.

2Nd Line It Engineer

Current
Techquarters
Sep 2019 - Present

Microsoft 365 Cloud Ambassador

Rhipe
May 2019 - Sep 2019

Information Security Analyst

Atos
  • Responsibilities:
  • Administers security policies to control access to systems.
  • Provide best practice support services for the systems under management responsibility.
  • Ensure changes to processes are planned and implemented in a sound low risk manner, without creating end-user issues.
  • Provide implementation support on approved projects involving data share structure changes.
  • Works with other team members to manage certain tasks
Jul 2015 - May 2019

It Helpdesk Analyst

Xerox
  • Responsibilities:IT Helpdesk Analyst
  • Maintaining a high degree of customer service for all support queries and adheres to all service management principles
  • Providing 1st line technical support for Johnson and Johnson; answering support queries via phone, email, web and Chat
  • Assist user on their Blackberry and iPhone issue most especially their email exchange.
  • Identifying, investigating and researching user questions and problems as well as isolating and resolving IT problems
  • Receive and record technical and/or application support calls from end users, provide investigation, diagnosis, resolution and recovery for hardware/software problems. When unable to resolve, escalate to second or.
Mar 2013 - Jul 2015

Technical Support Engineer

Concentrix

- Diagnose and resolve technical hardware and software issues involving retail and business NETGEAR networking devices such as modem gateways, routers, switches, access points, storage devices and other networking devices.- Providing 1st line technical support for NETGEAR; answering support queries via phone, email, web and Chat- Deliver service and.

Mar 2009 - Feb 2013
Team & coworkers

Colleagues at TechQuarters

Other employees you can reach at techquarters.com. View company contacts for 30 employees →

MA Micheal Anderson Micheal Anderson Colleague at Techquarters Greater London, England, United Kingdom, United Kingdom View → KK Keagan Kleinhans Keagan Kleinhans Colleague at Techquarters Cape Town, Western Cape, South Africa, South Africa View → TI Tanvir Islam Tanvir Islam Colleague at Techquarters Rajshahi, Bangladesh, Bangladesh View → MB Michael Brown Michael Brown Colleague at Techquarters Greater London, England, United Kingdom, United Kingdom View → JO Jovan Obradovic Jovan Obradovic Colleague at Techquarters Serbia, Serbia View → TS Thomas Starr Thomas Starr Colleague at Techquarters London, England, United Kingdom, United Kingdom View → CB Christopher Botha Christopher Botha Colleague at Techquarters City Of Cape Town, Western Cape, South Africa, South Africa View → PK Piyush Kaushik Piyush Kaushik Colleague at Techquarters West Delhi, Delhi, India, India View → BF Britta Foulis Britta Foulis Colleague at Techquarters City Of Cape Town, Western Cape, South Africa, South Africa View → LW Liam Whitfield Liam Whitfield Colleague at Techquarters Kingston Upon Thames, England, United Kingdom, United Kingdom View →
1 education record

Jessen Arcilla education

  • Tecnological Institute Of The Philippines
    Tecnological Institute Of The Philippines
FAQ

Frequently asked questions about Jessen Arcilla

Quick answers generated from the profile data available on this page.

What company does Jessen Arcilla work for?

Jessen Arcilla works for TechQuarters.

What is Jessen Arcilla's role at TechQuarters?

Jessen Arcilla is listed as 2nd line Engineer at TechQuarters at TechQuarters.

Where is Jessen Arcilla based?

Jessen Arcilla is based in Metro Manila, Philippines, Philippines while working with TechQuarters.

What companies has Jessen Arcilla worked for?

Jessen Arcilla has worked for Techquarters, Rhipe, Atos, Xerox, and Concentrix.

Who are Jessen Arcilla's colleagues at TechQuarters?

Jessen Arcilla's colleagues at TechQuarters include Micheal Anderson, Keagan Kleinhans, Tanvir Islam, Michael Brown, and Jovan Obradovic.

How can I contact Jessen Arcilla?

You can use AeroLeads to view verified contact signals for Jessen Arcilla at TechQuarters, including work email, phone, and LinkedIn data when available.

What schools did Jessen Arcilla attend?

Jessen Arcilla studied at Tecnological Institute Of The Philippines.

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