Jessenia Blanks Email & Phone Number

New York, United States

• Effectively performs telephone triage to ensure patients receive appropriate care and interventions.
• Safely administers medications, adapting methods and techniques to meet patient needs.
• Readily looks for ways to provide assistance to team members to ensure excellent patient care.
• Thoroughly educates patients and their families on potential medication side effects, expected course of illness, when to seek medical attention and plan of care.
• Performs lab duties including blood work, urinalysis, throat cultures, and nasal swabs.

• Diligently determined surgery eligibility by reviewing patient medical history, interpreting lab values, and completing patient pre-op interview.
• Skillfully administered pharmacological and non-pharmacological treatments in the management of post-op symptoms and complications.
• Effectively performed post-op calls, assessing for complications to ensure patients received appropriate care.
• Competently assisted staff by analyzing, troubleshooting, and resolving general software and hardware issues.
• Selected to serve as Super User for company transition.
• Enthusiastically oriented new staff members to unit, providing EHR and unit workflow education, while being sensitive to their needs.

• Experienced with assisting a variety of departments, including Internal Medicine, Endocrine, ENT/Facial Plastics, Urgent Care, Gastroenterology, Endoscopy Suite, and Urology Procedure Room.
• Enthusiastically assisted the Endoscopy and Urology department with Pre-op, PACU, chartreview, and other unit tasks.
• Used critical thinking while performing telephone triage to identify appropriate solutions for patients.
• Provided assistance to the Urgent Care department by evaluating adult and pediatric patient needs, prioritizing treatment, and maintaining patient flow.
• Assisted with the operation of the Mount Kisco Flu Clinic by serving as Charge Nurse, providing support and training to temporary staff, and resolving patient issues.
• Willingly and enthusiastically provided support and training to new staff members, providing a positive organizational experience.

• Prioritized care for up to six patients while completing assessments, medication passes, postoperative nursing management, patient education, and documentation.
• Experienced with performing and educating patients on nursing interventions, such as wound care and pharmacological treatments.
• Diligently reviewed laboratory and diagnostic test results and communicates results appropriately.

• Prioritized and managed care for up to 25 patients while completing treatments, medication passes, assessments, and documentation.
• Educated patients and their families on patient's plan of care and post-discharge instructions to ensure compliance.
• Efficiently managed peripheral IV sites, urinary catheters, gastric tubes, and wounds while following infection control measures.

Consumer Loan Processor —02/2015-10/2017Card Services Representative —12/2013-06/2014Contact Center Representative —08/2012-12/2013Financial Services Representative —09/2008-08/2012Teller —11/2007-09/2008

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Associate Of Science - As, Registered Nursing/Registered Nurse