Jessenia Blanks Email & Phone Number

New York, United States

• Effectively performs telephone triage to ensure patients receive appropriate care and interventions. • Safely administers medications, adapting methods and techniques to meet patient needs. • Readily looks for ways to provide assistance to team members to ensure excellent patient care. • Thoroughly educates patients and their families on potential medication side effects, expected course of illness, when to seek medical attention and plan of care. • Performs lab duties including blood work, urinalysis, throat cultures, and nasal swabs.

• Diligently determined surgery eligibility by reviewing patient medical history, interpreting lab values, and completing patient pre-op interview.• Skillfully administered pharmacological and non-pharmacological treatments in the management of post-op symptoms and complications.• Effectively performed post-op calls, assessing for complications to ensure patients received appropriate care. • Competently assisted staff by analyzing, troubleshooting, and resolving general software and hardware issues. • Selected to serve as Super User for company transition.• Enthusiastically oriented new staff members to unit, providing EHR and unit workflow education, while being sensitive to their needs. • Provided culturally competent care to a diverse community, serving as an asset while caring for Spanish speaking patients.

• Experienced with assisting a variety of departments, including Internal Medicine, Endocrine, ENT/Facial Plastics, Urgent Care, Gastroenterology, Endoscopy Suite, and Urology Procedure Room.• Enthusiastically assisted the Endoscopy and Urology department with Pre-op, PACU, chartreview, and other unit tasks.• Used critical thinking while performing telephone triage to identify appropriate solutions for patients.• Provided assistance to the Urgent Care department by evaluating adult and pediatric patient needs, prioritizing treatment, and maintaining patient flow.• Assisted with the operation of the Mount Kisco Flu Clinic by serving as Charge Nurse, providing support and training to temporary staff, and resolving patient issues. •Willingly and enthusiastically provided support and training to new staff members, providing a positive organizational experience.

• Prioritized care for up to six patients while completing assessments, medication passes, postoperative nursing management, patient education, and documentation.• Experienced with performing and educating patients on nursing interventions, such as wound care and pharmacological treatments.• Diligently reviewed laboratory and diagnostic test results and communicates results appropriately.

• Prioritized and managed care for up to 25 patients while completing treatments, medication passes, assessments, and documentation.• Educated patients and their families on patient's plan of care and post-discharge instructions to ensure compliance.• Efficiently managed peripheral IV sites, urinary catheters, gastric tubes, and wounds while following infection control measures.

Consumer Loan Processor —02/2015-10/2017Card Services Representative —12/2013-06/2014Contact Center Representative —08/2012-12/2013Financial Services Representative —09/2008-08/2012Teller —11/2007-09/2008

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Associate Of Science - As, Registered Nursing/Registered Nurse