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I am an adaptive, creative, self-starter that executes on consistent top-level work. Through my many career experiences I’ve been able to provide direction and support at every level of information & technology, in fields such as the military, machine shops, banks, and rapidly developing companies.I can create clear and effective training, advocate for concerns and requests, identify and implement resolutions for priority issues, build up network & tech infrastructure from the ground up, establish & enhance written documentation of processes and knowledge, advocate for and bolster team cohesiveness and effectiveness all while understanding & delivering required needs of the business on multiple platforms.I work hard at problems, and I like getting things done right. My career path shows my proficiency in tech, but my passions and capabilities aren’t limited to the technical world. Let’s connect & see what’s possible for future endeavors!
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It Asset ManagementPennantBoise, Id, Us -
It ManagerAlturasUnited States -
ItAlturas Jan 2022 - PresentEagle, Idaho, United States-Full ownership of IT services, systems, cybersecurity, hardware, software & experience for each Alturas company (see site for full listing)-Enterprise class execution & support for users & processes, that uniquely match needs & environments for each company -Enable & foster growth & innovation in Alturas & its companies-Molding Alturas IT after an IT Services company to ensure each Alturas company is met on their terms with technology. -
A/V Manager, ItLegacy Church Jul 2021 - Jun 2022Meridian, Idaho, United States-Ownership role in maintaining & executing on all visual, audio & livestream functions of the church-Leading a rotating volunteer team of 16+ people to execute on a specific quality level every Sunday-Purchasing & upgrading stage and A/V hardware for current and future projects-Non-priority IT role; maintaining the building's internet setup, file structure, information sharing
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Client Systems EngineerWafd Bank Nov 2021 - Dec 2021-Leveraging tools (software and hardware) for end-user experience.-Performing research, analysis & recommendations on solutions that conform with the goals and initiatives of the business.-Keeping systems up to date, managing asset life cycles, ensuring compliance of applicable regulatory controls, and taking part in cross-functional projects. -
Service Desk IiWafd Bank Jan 2020 - Oct 2021-Receiving escalated tickets, elevated level access to all systems for troubleshooting & resolution, supporting the Tier 1 team when needed-Main systems interfaced with are Windows, Office 365, Cisco servers, Ring Central, banking programs -
It OperationsMultiquip Inc. Oct 2015 - Jan 2020Boise, Idaho Area-Primary Boise IT Operations support, user break/fix resolution, end-user training & education-Leading in: Paperless Initiative, Sharepoint & OneDrive, O365 Admin, Windows 10, maintaining the Boise location, user backup & migration, Windows/Mac/mobile OS support, RF scangun deployment & support-Shared roles in: improvement projects, maintaining office and shop PC equipment, audits, testing all levels of software and hardware, documenting new & existing processes, monthly server maintenance, rollout of new software/hardware/policies -
Nasa Ito Service Delivery Rep IvHewlett Packard Enterprise Nov 2014 - Jul 2015Boise, Idaho-Provided technical support for NASA personnel worldwide to include hardware, software, peripheral, and handheld devices.-Involved in creating process documentation and fixes for support teams as well as coding internal tools for support team.-Collaboration with site based Field Services, Service Desk, Training, network and server administrators, and customers to resolve issues and enhance productivity and to reduce and eliminate down time. -
Nmci Service Delivery ConsultantHewlett Packard Enterprise Jun 2012 - Oct 2014Boise, Idaho, United States-Member of the Continual Improvement, Customer Support Services, and Customer Advocate teams.-Involved in creating process documentation and fixes for support teams, as well as coding internal tools for support team.-Collaboration with site based Field Services, Service Desk, Training, network and server administrators, and customers to resolve issues and enhance productivity and to reduce and eliminate down time.-Projects included creating a central information network on SharePoint sites and file servers.-Creating assistive tools, actively receiving and resolving conflicts from customers, project leaders of service delivery projects, and creation of internal handling processes.-Continued technical support for Navy & Marine Corps, including hardware, software, peripheral, and handheld devices. -
Nmci Service DeskHewlett Packard Enterprise Sep 2010 - Jun 2012Boise, Idaho, United States-Provided technical support for Navy & Marine Corps worldwide including hardware, software, peripheral, and handheld devices.-Collaboration with different Service Desk teams and multiple customer groups to resolve issues and enhance productivity and to reduce and eliminate down time. -
Assistant ManagerDart Warz Nov 2012 - Mar 2014501 E Scenery Lane Suite #100, Meridian, Id 83642Maintained the day-to-day game activities and environment of honesty, sportsmanship, teamwork, and entertainment value for customers. Partial management of employees & upkeep of their duties. -
Music DirectorFirst Southern Baptist Church Mar 2009 - Sep 2010Sacramento, California AreaFulltime music leader incorporating contemporary music into services while also retaining established traditional Sunday services. -
Music LeaderSugarpine Camps Jun 2006 - Jan 2009Fresno, California AreaSupport staff for Timber Mountain for the summers of 2006 and 2007, taking roles such as leading music and working the rock wall and archery range. From the summer & winter of 2009, I switched to being a camp counselor
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OwnerRedhead Productions 2006 - 2009Roseville, CaMedia production business that focused on converting analog video to digital as well as producing media for contracted special events.
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Tech SupportSkyq Internet Jan 2007 - Jan 2008Roseville, CaliforniaProvided technical support troubleshooting and solutions to software and hardware issues, over the phone and in the office, to Internet customers and contracted groups and organizations.
Jesse N. Skills
Frequently Asked Questions about Jesse N.
What company does Jesse N. work for?
Jesse N. works for Pennant
What is Jesse N.'s role at the current company?
Jesse N.'s current role is IT Asset Management.
What is Jesse N.'s email address?
Jesse N.'s email address is th****@****ail.com
What is Jesse N.'s direct phone number?
Jesse N.'s direct phone number is +120834*****
What are some of Jesse N.'s interests?
Jesse N. has interest in Social Services, Teamwork, Politics, Music Production, Music, Science And Technology, Human Rights, Arts And Culture, History.
What skills is Jesse N. known for?
Jesse N. has skills like Music, Social Networking, Troubleshooting, Windows, Web Design, Video Production, Networking, Technical Support, Photoshop, Leadership, Active Directory, Itil.
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