AI-powered platform connecting brands with creators — revolutionizing marketing with the world’s first social currency

• Mentored, coached & led Revenue Org of 15+ team members in a $50M+ organization. • Grew sales from $20M to $50M+ annual revenue over tenure through extensive sales coaching, data-driven sales development, & repeatable operational processes. • Designed, tested, & launched the SwagUp tiered membership program that drove a 350%+ QoQ increase in ARR in partnership with CEO & executive team.• Generated the strategic planning and forecasting process for the Revenue Org, resulting in a 15% overall improvement in forecast accuracy, generating reliable inputs for AOP design, board/investor relations, FP&A, marketing budgets, & product roadmapping. • Spearheaded vendor relationships & consolidated our tech platforms saving over $75K annually while increasing efficiencies across all tech platforms & related GTM processes. • Developed talent & facilitated internal promotions including three individual contributors to leadership positions.

• Hired, coached & led a team of 10+ Senior Account Executives• Established a scalable processes for GTM team management approach, inclusive of scorecard development, standardized performance development plans, call coaching, etc., resulting in an average quota attainment of 225% across the GTM teams. • Collaborated with CS leadership to establish a customer excellence process, generating SOPs for product adoption, customer expansion, & VoC best practices, resulting in a 40% increase in NPS scores. • Worked closely with Marketing & DemandGen teams to develop a new customer acquisition strategy, inclusive of ABM campaign design & targeting, lead form optimization, & SEO, resulting in a 10%+ increase in lead to opportunity conversion rates.

• Hired, trained & mentored team of 15+ Sales Associates, Sales Consultants & Senior Sales Consultants, growing revenue from $7M to $40M+. • Established coaching practices, scorecard design, & professional development activities for the org to standardize performance management. • Generated & executed on a strategy to increase repeat revenue through a reunion program of successful tours, resulting in a 37% increase in repeat business. • Led the RFP, negotiation, & implementation of Twilio to increase sales performance through SMS channel by 75%• Work closely with Marketing and Product Development teams to ideate, create & executive on eCommerce inbound strategies, including our “GTFO” (Go Travel Far & Often) campaign & Ultimate Black Friday promotion, which resulted in nearly 27% of our annual volume booked.

• Launched and developed EF Ultimate Break's Brand Ambassador program & served as interim Community Manager • Managed and mentored team of Sales Associates; Developed team members on sales strategy, sales techniques, pipeline maintenance and professional development• Executed a revamped hiring plan and consistently monitored key coverage KPIs to successfully staff and run a 24/7 B2C sales operation

• Held EF Ultimate Break record for most sales all-time with over 2,800 conversions over tenure.• Earned role as a lead trainer of entry level SDR & Account Executives on Sales Performance, Systems Usage, and Product Knowledge including for social selling strategies & marketing campaigns, increasing speed to close by 50%.• Established routines with product & systems teams for UAT to ensure smooth rollouts of new technologies. • Nominated by the CEO to multiple Tour Director Summits (including Lisbon, Portugal; Athens, Greece; Rome, Italy) to teach and present functional sales techniques to participants from all over the world.

• Lead point of contact for sales, customer service, pre-departure, on-tour and post-tour issues for international travelers• Spearheaded customer retention project resulting in a significant decrease in customer cancellations year over year• Consistently attained personal goals and contributed to team’s overall success• Top seller multiple quarters including fiscal year-end 2016 sales competition

• Work closely with the District Marketing Manager to market Vita Coco & Coco Café products• Maintain cooperative relationships with local event coordinators, community representatives and businesses for further coordination and product growth• Assist in the training of new Brand Educator and Student Brand Manager hires• Activate and participate in events to spread product awareness and educate consumers on the functional benefits of Vita Coco

• Market Vita Coco & Coco Café products• Activate and participate in events to spread product awareness and educate consumers on the functional benefits of Vita Coco • Conduct in-store demos/samplings to increase sales and product distribution amongst local businesses• Maintain cooperative relationships with local event coordinators, community representatives and businesses for further coordination and product growth

• Lead the Shorts Revolution in Boston• Promote Chubbies brand and image in unique and creative ways• Organize and participate in promotional events to increase company sales and product awareness• Provide new ideas and potential opportunities to further the company within the Greater Boston area

• Co-Founder of MoneyShow University • Assist with research, cost analysis, and creation of proposals for new business initiatives• Work closely with HTML coding, Excel, and other Marketing software • Create business-to-business marketing brochures for upcoming face-to-face and virtual events to attract paid exhibitors and advertisers• Produced quantitative and qualitative results for analysis of marketing campaigns compared to previous years

• Managed customer service desk and training of new hires • Performed background checks on students for various government agencies andother university programs, ensuring compliance with policies and regulations• Streamlined the judicial verification process, creating quicker turnaround times and more efficient communication with various government agencies and university departments• Worked closely with Excel and performed other administrative duties• Entrusted with handling sensitive and confidential material• Position required regular interfacing with other departments