AeroLeads people directory · profile
Jesse Rodriguez Email & Phone Number
Sr IT SaaS Administrator
at
Muck Rack
1 work email found
@nonamesecurity.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Jesse Rodriguez? Overview
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Quick answer
Jesse Rodriguez is listed as Sr IT SaaS Administrator at Muck Rack, based in Queens, New York, United States. AeroLeads shows a work email signal at nonamesecurity.com and a matched LinkedIn profile for Jesse Rodriguez.
Jesse Rodriguez previously worked as SaaS Ops Engineer at Noname Security and IT Solution Admin at Updater. Jesse Rodriguez holds Front End Web Development, Coding from General Assembly.
Company email context
Email format at Muck Rack
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*@nonamesecurity.com
68% confidence
AeroLeads found 1 current-domain work email signal for Jesse Rodriguez. Compare company email patterns before reaching out.
Profile bio
About Jesse Rodriguez
I am a motivated, resourceful, and hard-working individual with an aptitude for quickly mastering technology. I have a passion for educating people at different technical levels, with a versatile set of skills and experience in teaching, training, customer service, and troubleshooting. I possess strong interpersonal skills and can work well with others, valuing teamwork and cooperation. Multitasking and working under pressure have become my daily practice. I am flexible and am eager to learn, adapting well in new environments. I am also fluent in Spanish.You can check out my digital resume here:https://my.visualcv.com/jesserodriguez/
Listed skills include Mac Os, Information Technology, Jamf, Public Speaking, and 29 others.
Current workplace
Jesse Rodriguez's current company
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9 roles
Jesse Rodriguez work experience
A career timeline built from the work history available for this profile.
Saas Ops Engineer
CurrentRegional IT Lead focused on optimizing SaaS Stack, New Hire Onboarding and Offboarding process, and Service Desk.
Jun 2022 - Present
It Solution Admin
•Provided support for 250+ in-house and remote users across the US.•Mentored a team of help desk engineers.•Automated Equipment Onboarding process•Handled hardware equipment procurement.•Authored documentation of in-house processes and technical guides.•Handling integration and automation of systems example: Okta Workflows, APIs, Zapier, and Webhooks.•Managing projects
Dec 2020 - May 2022
It Manager | Saas Ops
Managed company's IT support operations, including managing office IT and help desk needs.•Provided support for 400+ in-house and remote users across US and International offices.•Managed and mentored a team of help desk engineers.•Handled hardware equipment procurement and software renewal for all IT needs.•Served as lead engineer for Jamf PRO management, including managing automation processes, security policies, remote support, and hardware provisioning.•Authored documentation of in-house processes and technical guides.•Implemented IT network infrastructure, including installation and configuration of core network systems•Assisted in the coordination of technical aspects of two separate office relocations (WeWork & 1WTC), ensuring 100% system access and connectivity were ready by day 1 for both moves.•Successfully completed organization-wide deployment of identity platform (Okta) and security solution (Sophos).•Successfully streamlined the IT Helpdesk queue by implementing processes, which resulted in achieving and maintaining a 99% satisfaction rating with internal users for over 22 months in a row.
Jun 2018 - Jan 2021
Desktop Support Technician
• Project Management.• Troubleshoot and repair hardware and software problems on Mac OSX platform.• Set up, troubleshoot, and diagnose printers.• Provide support for remote connectivity and network issues• Imaging computer configuration with integrated security policies (JAMF Casper) and roll out software and hardware to employees.• Administrating and providing business support through Google App Suite, Microsoft Office, and OS Ticket.• Knowledge in BetterCloud - WorkFlow.
Jul 2016 - Jun 2018
Genius
Certified Mac Technician and Software Troubleshooting.• Maintaining composure and customer focus while troubleshooting and solving technical issue.• Strong people skills and a knack for problem-solving.• Provide one to one personal training for Apple customers facilitating apple operating system and applications.• Progressive improvement with meeting appointment objectives while adhering to Apple protocol and guidelines for IOS device repairs and device replacements.• Troubleshooting Mac computer units and repairing units to reunite the customer Mac computer in a timely manner.• Repairing IOS device such as Display, Battery, Speaker,Receiver, And further Troubleshooting IOS units.• Diagnose and repair IOS devices.• Completion of Sleep/Wake program and mobile certified.• Incorporate Apple’s Business philosophy in order to foster long-term customer loyalty.• Handle concierge duties prioritizing customer appointments and needs in a dynamic environment.
Oct 2014 - Jul 2016
Family Room Specialist
Provide one to one personal training for Apple customers facilitating apple operating systems and applications.• Progressive improvement with meeting appointment objectives while adhering to Apple protocol and guidelines for IOS device repairs and device replacements.• Troubleshooting Mac computer units and repairing units to reunite the customer Mac computer in a timely manner.• Repairing IOS devices such as Display, Battery, Speaker, Receiver, And further Troubleshooting IOS units.• Incorporate Apple’s Business philosophy in order to foster long-term customer loyalty.• Handle concierge duties prioritizing customer appointments and needs in a dynamic environment.
Mar 2012 - Oct 2014
Back Of House Specialist
Dec 2011 - Mar 2012
Stewarding
Collaborated with chefs and staff in order to provide an organized class settingOrganized and logged materials used for recreational and professional classesOrdered and replenished damaged or non-functioning equipment
Nov 2009 - Nov 2011
4 education records
Jesse Rodriguez education
Front End Web Development, Coding
General Assembly
Bachelor'S Degree, Sociology/Computer Science
Queens College
Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities
Borough Of Manhattan Community College
Education record
Queens College
FAQ
Frequently asked questions about Jesse Rodriguez
Quick answers generated from the profile data available on this page.
What company does Jesse Rodriguez work for?
Jesse Rodriguez works for Muck Rack.
What is Jesse Rodriguez's role at Muck Rack?
Jesse Rodriguez is listed as Sr IT SaaS Administrator at Muck Rack.
What is Jesse Rodriguez's email address?
AeroLeads has found 1 work email signal at @nonamesecurity.com for Jesse Rodriguez at Muck Rack.
Where is Jesse Rodriguez based?
Jesse Rodriguez is based in Queens, New York, United States while working with Muck Rack.
What companies has Jesse Rodriguez worked for?
Jesse Rodriguez has worked for Muck Rack, Noname Security, Updater, Wunderkind (Formerly Bouncex), and Droga5.
How can I contact Jesse Rodriguez?
You can use AeroLeads to view verified contact signals for Jesse Rodriguez at Muck Rack, including work email, phone, and LinkedIn data when available.
What schools did Jesse Rodriguez attend?
Jesse Rodriguez holds Front End Web Development, Coding from General Assembly.
What skills is Jesse Rodriguez known for?
Jesse Rodriguez is listed with skills including Mac Os, Information Technology, Jamf, Public Speaking, Active Directory, People Management, Windows, and Software Installation.
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