Jesse Tsunekawa Email & Phone Number

California, United States

• Implementation of LIMS (Sapio Sciences SaaS), including authoring and review of validation documents and System Policies and Procedures, in compliance with various regulations (CAP/CLIA/Part 11)• Establish a deep understanding of organizational processes and requirements for system design and development• Collaborate with various departments to integrate and enhance information exchange pipelines• Independent review of Instrument data for Research and Assay Development teams

• Maintaining/updating/moderating LIMS database (Horizon) with database administrator privileges• Extensive use of PL/SQL, especially to write simple to complex queries for reports as requested by various departments• Basic DOS commands for computer management and writing/scheduling DOS scripts• Variety of desktop/other IT support troubleshooting

• Maintaining, servicing, and managing all clients' needs. • Oversee and maintain authority for all aspects of existing clients accounts. • Maintain responsibility for all assigned client accounts. • Prepare monthly status client reports. • Perform all duties and responsibilities with new client account set up.

* Selling and servicing customers within one or more departments including Home Improvement, Lawn and Garden, Tools, Sporting Goods* Maintaining knowledge of products and using this knowledge to assist and educate customers on options available* Providing customer assistance and delivering a positive customer shopping experience

Responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash wraps, as well as handle customer issues that may arise on the sales floor.• Takes ownership for enhancing the customer experience • Partners with selling and sales support associates to provide superior customer service • Leverages technology in order to facilitate the customer experience • Completes customer transactions accurately and… Show more Responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash wraps, as well as handle customer issues that may arise on the sales floor.• Takes ownership for enhancing the customer experience • Partners with selling and sales support associates to provide superior customer service • Leverages technology in order to facilitate the customer experience • Completes customer transactions accurately and efficiently at point-of-sale • Executes consistent operational and selling processes • Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities • Educates customers on our Satisfaction Guaranteed return policy; • Assists in resolving customer issues • Assists with merchandise support tasks during non-peak hours • Adheres to merchandise protection standards • Uses basic internet navigation to access and print information/reports • Performs other duties as assigned • Basic reading, arithmetic, writing and oral communication skills • Basic internet navigation Show less

• Assists in the timely completion of relevant gaming licensing forms. In completing the forms, the staff member will need to be cognizant of:o Careful and proper interpretation of questions on the formso Creating and/or updating supporting scheduleso Proof reading and reviewing documentation for accuracy, consistency, and overall presentationo Printing and compiling forms and supporting documentation to create a final submission packet.• Information Security: Ensuring all… Show more • Assists in the timely completion of relevant gaming licensing forms. In completing the forms, the staff member will need to be cognizant of:o Careful and proper interpretation of questions on the formso Creating and/or updating supporting scheduleso Proof reading and reviewing documentation for accuracy, consistency, and overall presentationo Printing and compiling forms and supporting documentation to create a final submission packet.• Information Security: Ensuring all reasonable steps are taken to protect and securely maintain sensitive information on the company, its business affairs of its customers and relevant individuals• Administration and Other Tasks: Includes organization of contract information and other tasks as assigned from time-to-time Show less

Painting dorm rooms over the summer, neatly and efficiently.

Ensuring quality service to diners by serving/preparing food, working the cash register, restocking supplies, and bussing tables.

Bachelor’S Degree, Physiology And Neuroscience, 3.23 Gpa

Activities and Societies: San Diego State University Marching Aztecs: August 2010 - April 2012 Minor in Computing and the Arts - Music

Education record