Jesse Watts Email & Phone Number

Cheltenham, Vic, Au

Clayton, Victoria, Australia

As Exam Delivery Manager, in charge of a team of 17 staff, I oversee the stream of work managing end-to-end creation of eAssessment processes and operations at Monash in accordance with university policies and strategic priorities. I implement and embed eAssessment strategies, mange exam events, and ensure streamlined assessment creation for the entire university. I also lead the automation analyst capability within our department, identifying and implementing technical process improvements and new ways of working.

Clayton, Victoria, Australia

In this position I am able to leverage my extensive understanding of the Monash eAssessment platform to ensure my team can deliver excellent student experience in eExams across Quality Checking and Enrolment processes - all while adhering to tight deadlines during some of the Universities busiest periods of operation. I’ve developed and facilitated in-depth training and process documentation for new staff, and collaborated with the Exam Delivery and Capability leads to streamline and optimise productivity with limited resources. My ability to build a strong rapport with my team and quickly troubleshoot and delegate issues has been crucial to my success.

Clayton, Victoria, Australia

Working in the Assessment Operations team at Monash University in support of the creation and upkeep of eExams during the Academic Year. Worked directly with the Law and BusEco Faculty (with both Academics and Faculty Administrators) as the primary Assessment Operations contact, and ensured I had an innate understanding of their needs and requirements for online examinations.

Victoria, Australia

Working at Ascender HCM, I support multiple clients within SAP's SuccessFactors system. Leveraging a deep understanding of LMS technology and the SuccessFactors platform, I help to resolve technical and user queries, administer LMS upkeep and session creation, and maintain and run a variety of reports to provide data analysis to aid in the smooth running of the client businesses.

Melbourne, Australia

Working for Kinetic IT on behalf of a state Government client, I helped to support more than 16,000 employees across an organisation that spanned Victoria. Knowledge of Windows Active Directory and Exchange management was key, as well as an understanding and familiarity with highly bespoke company applications. Being able to quickly and confidently direct all levels of staff with queries and troubleshooting was integral to my day-to-day role.

Hawthorn, Australia

As the Results Moderation Tool Support Officer for Swinburne's TLP, I was in charge of negotiating with academic Institutions locally and internationally, in order to gauge grading requirements and analyse business needs. I successfully oversaw the generation of a contact database for Schools and Universities using the Canvas LMS, and spearheaded the efforts to maintain solid communication with all interested parties. I generated weekly progress reports for superiors, as well as organising and running hands-on workshops and information sessions about our newly developed tool.

Hawthorn, Australia

Contracting through Talent International, I was part of the Transforming Learning Program team that is working to transition Swinburne's higher education courses during their learning management system upgrade, migrating Blackboard content over to Canvas.In this position, I was responsible for meeting with project stakeholders and gathering accurate unit requirements, and then finding the most appropriate technical solution for each individual problem. All while working within the strict time-frame of an agile project environment. I've also worked to help develop and implement new processes for the office, and keep those processes relevant and up to date on the internal Knowledge Base. Exceptional written and verbal communication was vital to the success of this role.

Keysborough, Australia

Working on behalf of AFL clubs I contacted members and informed them of current promotions and events, as well as assisting with membership inquiries and renewals.Clear communication and good phone manner was extremely important to properly represent the clubs and ensure that customers were satisfied with the outcome of the call. While customer contact was done on an individual basis, we worked together as a team to meet company goals and milestones. Participation in the company culture was key.

Victoria, Australia

As leader of the Marketing Team at AusCons Inc. I was responsible for overseeing the writing and priming of announcements for publication on social media platforms as well as the company website. During the event weekends, I was charged with liaising directly with the special guests and panellists (Voice Actors, TV personalities). Making sure they were looked after and prepared to attend all the scheduled events. The role was all about communication, verbal and written - guiding a far-flung team through the writing and release of scheduled announcements, as well as responding to community inquiries and feedback on the fly. Establishing firm relationships with internal staff and external VIP's was a key part of the role. My team also helped manage a very successful fundraising campaign for the company, which helped to fund both the 2014 and 2015 events.

Melbourne, Australia

I worked in a variety of roles to develop and showcase Film projects made by both myself and my peers in the Melbourne area. Helped with the production of several of locally based Documentaries and Short Films.Experience primarily in digital film recording and editing with the Adobe suite of products. Premier Pro & After Effects. Competent in Avid, FinalCut Pro and audio editing for film production.

Diploma Of Information Technology, Information Technology

Learning at RMIT, I expanded my knowledge base in Content Management Systems, Networking, WebDev and Java. Deferred in Semester 2.

Diploma Of Creative Arts (Film And Television), Digital Arts

Studying the Major and Minor aspects of film production in Australia. Gaining a variety of experience in Film, Documentary and Studio.

Victorian Certificate Of Education, High School/Secondary Diplomas And Certificates

Activities and Societies: Debate TeamMember of the Senior Debating Team (2010-2011), Winner of the SIS Drama & Improvisation competition.