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Jesse Usher Email & Phone Number

Computer Troubleshooting, Support and Sales Expert. Team Leader and Mentor. Tech Enthusiast. / Genius at Apple (ACMT) at Apple
Location: London, Ontario, Canada 8 work roles 3 schools
2 work emails found @apple.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 2 work emails

Work email j****@apple.com
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Current company
Role
Computer Troubleshooting, Support and Sales Expert. Team Leader and Mentor. Tech Enthusiast. / Genius at Apple (ACMT)
Location
London, Ontario, Canada
Company size

Who is Jesse Usher? Overview

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Quick answer

Jesse Usher is listed as Computer Troubleshooting, Support and Sales Expert. Team Leader and Mentor. Tech Enthusiast. / Genius at Apple (ACMT) at Apple, a company with 218112 employees, based in London, Ontario, Canada. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Jesse Usher.

Jesse Usher previously worked as Genius (Apple Certified Macintosh Technician) at Apple and Lead at Apple. Jesse Usher holds Project Management Professional Certificate Program, Project Management from Ryerson University.

Company email context

Email format at Apple

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{first_initial}{last}@apple.com
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AeroLeads found 2 current-domain work email signals for Jesse Usher. Compare company email patterns before reaching out.

Profile bio

About Jesse Usher

As a Genius at Apple, I get to do be a part of a great team in an ever evolving environment where we continuously develop ourselves and the company. One of my favorite things is connecting with new people every day and assisting those who need help. For me, it's all about getting to know people and relating technology to them so they can discover their passions. Being in the role I'm in is a great blend of meeting new people, enlightening them and repairing relationships as well as using my skills to troubleshoot and repair all of the technology Apple has to offer.While not at work for Apple, I'm likely spending time with my wife & my two dogs, catching up on a good show on Netflix or digging through the latest news about technology, electronic entertainment and music.I look forward to connecting with you!

Current workplace

Jesse Usher's current company

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Apple
Apple
Computer Troubleshooting, Support and Sales Expert. Team Leader and Mentor. Tech Enthusiast. / Genius at Apple (ACMT)
cupertino, california, united states
Website
Employees
218112
AeroLeads page
8 roles

Jesse Usher work experience

A career timeline built from the work history available for this profile.

Genius (Apple Certified Macintosh Technician)

Current

London, Ontario, Canada

Externally known as Apple Certified Mac Technicians (ACMT), Geniuses are the highest level of technical support available at Apple retail stores and are primarily responsible for repairing, troubleshooting, and triaging all Apple hardware and software for both regular and business clients, as well as being a point of support for other departments alike..

Feb 2015 - Present

Lead

London, Ontario, Canada

In this interim Leadership experience, I'm able to provide support to the team by developing positive relationships with our customers and lead day-to-day operations at the Apple Store. To help our team grow, I give meaningful feedback and recognition based on observations of customer and employee interactions. In the Lead role, I have designated access to.

Feb 2022 - Aug 2022

Subject Matter Expert - Retail Customer Care

London, Ontario, Canada

Supported Apple's Retail Customer Care remotely as a Subject Matter Expert and mentor. - Planned and facilitated daily virtual meetings for a team of 20 employees- Mentored and assisted in complex customer interactions- Moderated multiple team Slack channels as the Subject Matter Expert- Assisted with onboarding and training of over 600 employees to.

Apr 2020 - Feb 2021

Technical & Support Specialist (Apple Certified Mobile Technician)

Toronto, Canada Area

- Certified Apple Mobile Technician- Provided front line customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis on mobile devices- Created solutions by troubleshooting and repairing Apple mobile hardware and software- Juggled customer and product issues with a genuine sense of urgency- Ensured mobile device.

Nov 2012 - Feb 2015

Support Specialist / One-To-One Personal Trainer

Toronto, Canada Area

The Support Specialist position at Apple promotes excitement around device ownership. Support specialists are tasked with creating a welcoming and exceptional interaction for all current clients seeking personal training and device repairs.- Understanding the challenges of being new technologies in terms of translating technical terms.- Be knowledgeable on.

Nov 2012 - Feb 2015

Specialist

Toronto, Canada Area

- Provides complete and appropriate sales solutions to customers- Completes fast and accurate sales transactions involving cash, credit, debit etc.- Helps customers in a timely manner and provides courteous customer service on the sales floor- Maintains knowledge of current promotions, trends, merchandise features, store inventory, policies and procedures.

Feb 2012 - Nov 2012

Assistant Store Manager

Toronto, Canada Area

- Sets the example of how to consistently exceed customer expectations through interactions with customers, soliciting feedback and understanding the competitive environment- Inspires and motivates the team; builds confidence in the team by demonstrating a positive; can-do attitude; recognizes individual and team success- Challenges traditional thinking.

Jan 2006 - Dec 2011

Shift Supervisor

Toronto, Canada Area

- Responsible for opening and closing the store- Responsible for money management throughout the day including calculating earnings at the end of the business day- Responsible for managing store inventory- Responsible for training new employees- Served customers in a fast-paced food-service environment- Managed product orders

Apr 2002 - Jan 2006
Team & coworkers

Colleagues at Apple

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3 education records

Jesse Usher education

Project Management Professional Certificate Program, Project Management

Education record

Recieved Ossd
FAQ

Frequently asked questions about Jesse Usher

Quick answers generated from the profile data available on this page.

What company does Jesse Usher work for?

Jesse Usher works for Apple.

What is Jesse Usher's role at Apple?

Jesse Usher is listed as Computer Troubleshooting, Support and Sales Expert. Team Leader and Mentor. Tech Enthusiast. / Genius at Apple (ACMT) at Apple.

What is Jesse Usher's email address?

AeroLeads has found 2 work email signals at @apple.com for Jesse Usher at Apple.

Where is Jesse Usher based?

Jesse Usher is based in London, Ontario, Canada while working with Apple.

What companies has Jesse Usher worked for?

Jesse Usher has worked for Apple, Apple Retail, Starbucks, and Baskin Robbins.

Who are Jesse Usher's colleagues at Apple?

Jesse Usher's colleagues at Apple include Rob Brown, Judy Hanson, Younass Mokal, Anthony Hoang, and Tanishq More.

How can I contact Jesse Usher?

You can use AeroLeads to view verified contact signals for Jesse Usher at Apple, including work email, phone, and LinkedIn data when available.

What schools did Jesse Usher attend?

Jesse Usher holds Project Management Professional Certificate Program, Project Management from Ryerson University.

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