I help organizations improve how they manage and govern their information by helping them to make the business case for information management, assess their current state, and build an effective program that supports their business outcomes. Specific capabilities: - Conduct business and technology assessments- Review existing business processes and make recommendations for improvement- Develop information governance strategies and frameworks- Develop information governance roadmaps and playbooks- Develop information and records management programs and processes- Develop and maintain information governance policies and procedures- Develop and maintain records and information retention schedules- Develop and deliver training including curriculum, course materials, activities, and job aids and references- Provide evangelism and thought leadership on information management topics through public speaking, delivering keynotes, writing, and social media- Develop certification programs including qualifications, exams, and continuing education requirements

I ran the Certified Information Professional (CIP) certification and AIIM Learning programs. My key responsibilities included:- Developing and executing on the overall AIIM certification and training strategy- Serving as the primary instructor for all AIIM training- Developing and updating AIIM training content

My role was focused on the continued development and maintenance of the AIIM CIP program, including a comprehensive content and exam update in 2019. Role also included the development, maintenance, and delivery of AIIM Training courses as public, private, custom, and live online courses. Also provided subject matter expertise and thought leadership to other AIIM programs.

My role was split between updating and maintaining the CIP program and developing and delivering AIIM Training courses. I also provided subject matter expertise and thought leadership to other AIIM programs.

My role was focused on developing and delivering AIIM Training courses in a variety of information management technologies and disciplines. Many of these projects included working with outside content developers or other contractors (e.g. voiceover talent) and ensuring quality and production standards were met.

My role was split between leading the technical development of the Certified Information Professional ( CIP ) certification in 2011 and developing white papers and resources to support AIIM's Systems of Engagement strategy.

My role was split between client service delivery and business development (opportunity development & qualification and proposal development & review) in the areas of records management, document management, enterprise content management, email management, and social media governance.

My role was split between delivering management consulting services and developing and delivering information management training including the following courses: - AIIM ERM Master Class- AIIM ECM Master Class- CompTIA CDIA+ Prep Course- TAWPI ICP Prep Course

I owned and was the principal consultant for a boutique consultancy specializing in web design, information management training, and public speaking on information management-related topics.

I served in a variety of roles including software quality assurance, technical support, and as the technical support manager. I also supported sales in a sales engineering capacity.

I served as a Cryptologic Technician (Interpretive - Spanish, MOS 2674) and a Drill Instructor (MOS 8511). In 2006 I received my honorable discharge. My final rank was Sergeant (E-5).