Director Of Account And Project Management
Current- Works collaboratively with senior leadership to elevate the site, products, and processes as well as maximizing clients’ budgets by meeting their objectives and KPIs. Manages the media strategy, proposal, project and.
- Awarded the Company Spotlight Award for exemplary leadership and exceptional contributions.
- Manage and mentor a high-performing team, achieving at least 25% quarterly growth in client retention and revenue.
- Spearheaded the website redesign project in April 2023 and played a key role in optimizing and creating new advertising opportunities and rates resulting in positive user and customer experience. Contributing to a 70%.
- Developed and implemented advanced templates and processes, improving productivity by 20% increase and a 35% reduction in errors. These changes strengthened customer service and overall client satisfaction.